Chanel Jewellery Sales Advisor

Seniority
Mid-Level
Posted
Mar 16, 2026

About Chanel

Chanel is an independent, privately held Maison recognised for its heritage in haute couture, ready-to-wear, accessories, fine jewellery, watches and fragrances. As an employer, the brand emphasises craftsmanship, discreet luxury and rigorous standards of client service across its global boutiques.

Chanel in Paris seeks a Jewelry Advisor to deliver luxury client service, sell high jewellery, and cultivate VIP clientele.

Role & Responsibilities

  • Deliver exceptional, discreet client service to a high-net-worth and VIP clientele, building long-term relationships and trust.
  • Provide authoritative product advice on fine and high jewellery, including gemstones, metals, craftsmanship and provenance.
  • Develop and maintain an active client portfolio through personalised outreach, appointment management and bespoke clienteling.
  • Achieve and exceed individual and boutique sales targets while maximising average transaction value via considered upselling and cross-selling.
  • Coordinate and execute private viewings, trunk shows and client events in close collaboration with boutique management.
  • Ensure impeccable presentation of merchandise through visual merchandising standards, inventory reconciliation and stock control.
  • Manage after-sales service and liaise with internal workshops for repairs, maintenance and bespoke requests, maintaining confidentiality and quality standards.

Qualifications

  • Professional experience in luxury jewellery or high-end watch retail; demonstrated success selling to private clients.
  • Strong interpersonal presence with excellent verbal communication and consultative selling skills.
  • Formal training or certification in gemology, jewellery design or a related discipline preferred.
  • Impeccable personal presentation and adherence to brand standards; ability to represent a couture maison with discretion.
  • Availability for flexible hours, including evenings and weekends, as required by boutique operations.

Skills

High jewellery product knowledge (gemstones, precious metals, craftsmanship) Clienteling and CRM management Consultative selling and relationship management Visual merchandising for luxury product displays Event coordination for private client experiences

Experience

Minimum three years of direct experience in luxury jewellery or premium fashion retail, preferably within a maison or boutique environment serving high-net-worth clients.

Education

High school diploma or equivalent; vocational or formal training in gemology, jewellery design or a related field preferred.

Workplace

The role is situated in Paris, Île-de-France, France.

Culture

The workplace culture prizes craftsmanship, discretion and refinement; teams operate with a collaborative, detail-oriented mindset and a shared commitment to client excellence. Employees are expected to embody the maison's aesthetic and service standards while contributing to an atmosphere of creativity and professionalism.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Jewelry Advisor», «High Jewellery Advisor», «Client Advisor — Jewellery», «Luxury Jewellery Consultant», «Fine Jewellery Sales Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Chanel

Chanel Jewellery Sales Advisor

Paris, France

Continue to the application.