Chanel Jewellery Sales Advisor
Chanel in Paris seeks a Jewelry Advisor to deliver luxury client service, sell high jewellery, and cultivate VIP clientele.
Overview
Chanel is an independent, privately held Maison recognised for its heritage in haute couture, ready-to-wear, accessories, fine jewellery, watches and fragrances. As an employer, the brand emphasises craftsmanship, discreet luxury and rigorous standards of client service across its global boutiques.
Role & Responsibilities
- Deliver exceptional, discreet client service to a high-net-worth and VIP clientele, building long-term relationships and trust.
- Provide authoritative product advice on fine and high jewellery, including gemstones, metals, craftsmanship and provenance.
- Develop and maintain an active client portfolio through personalised outreach, appointment management and bespoke clienteling.
- Achieve and exceed individual and boutique sales targets while maximising average transaction value via considered upselling and cross-selling.
- Coordinate and execute private viewings, trunk shows and client events in close collaboration with boutique management.
- Ensure impeccable presentation of merchandise through visual merchandising standards, inventory reconciliation and stock control.
- Manage after-sales service and liaise with internal workshops for repairs, maintenance and bespoke requests, maintaining confidentiality and quality standards.
Qualifications
- Professional experience in luxury jewellery or high-end watch retail; demonstrated success selling to private clients.
- Strong interpersonal presence with excellent verbal communication and consultative selling skills.
- Formal training or certification in gemology, jewellery design or a related discipline preferred.
- Impeccable personal presentation and adherence to brand standards; ability to represent a couture maison with discretion.
- Availability for flexible hours, including evenings and weekends, as required by boutique operations.
Skills
Experience
Minimum three years of direct experience in luxury jewellery or premium fashion retail, preferably within a maison or boutique environment serving high-net-worth clients.
Education
High school diploma or equivalent; vocational or formal training in gemology, jewellery design or a related field preferred.
Workplace
The role is situated in Paris, Île-de-France, France. There are currently 3.293 open positions in Paris on Cerulean, with 64 added recently. Within Île-de-France, Cerulean currently features 3.707 open roles, including 94 recent additions. Across France, Cerulean lists 4.253 open roles — 115 of them newly added.
Culture
The workplace culture prizes craftsmanship, discretion and refinement; teams operate with a collaborative, detail-oriented mindset and a shared commitment to client excellence. Employees are expected to embody the maison's aesthetic and service standards while contributing to an atmosphere of creativity and professionalism.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.