Chanel IT Working Student

Employment
Contract
Seniority
Intern
Posted
Aug 25, 2026

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Chanel IT Working Student in Hamburg: 20 hrs/week, one-year contract. Support users, manage hardware/software, assist IT operations.

Role & Responsibilities

  • Provide comprehensive IT user support to head office staff, boutique locations, and field operations
  • Document all problem tickets and incident resolutions systematically
  • Install and configure hardware and software systems; manage corresponding inventory, shipping, and returns
  • Participate proactively in administrative IT tasks and operational initiatives

Qualifications

  • Currently enrolled student in Computer Science, Business IT, or IT Management
  • Proficiency in MS Office
  • Good German and English language skills
  • Affinity for communication with diverse stakeholders
  • Interest in staying current with IT solutions and technology developments

Skills

MS Office Hardware installation and configuration Software installation and configuration Ticketing and documentation systems User support

Experience

First practical experience in IT support or a related technical field.

Education

Currently enrolled as a student in Computer Science (Informatik), Business IT (Wirtschaftsinformatik), or IT Management.

Workplace

This position is based in Hamburg, Hamburg, Germany.

Benefits

Six weeks annual leave; subsidised Urban Sports Club membership; company iPhone; central Hamburg HafenCity office location; collaborative team culture and inspiring corporate environment.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «IT Support Intern», «IT Help Desk Assistant», «Junior IT Support Specialist», «IT Technical Support Student», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Chanel

Chanel IT Working Student

Hamburg, Germany

Continue to the application.