Chanel IT Support Coordinator - Internship

Employment
Internship
Seniority
Intern
Posted
Jun 24, 2026

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Chanel apprenticeship: IT Support Coordinator role in Neuilly-sur-Seine, October 2026. Project coordination and user support experience in corporate IT environment.

Role & Responsibilities

  • Coordinate IT support projects and initiatives across corporate departments
  • Assist in managing user support tickets and service requests
  • Support the IT support team in troubleshooting and resolving user-facing technical issues
  • Participate in documentation and process improvement efforts
  • Collaborate with cross-functional teams to implement IT solutions and support programs

Qualifications

  • Currently enrolled in or applying for a recognized apprenticeship program in IT, computer science, or related field
  • Basic understanding of IT infrastructure and user support systems
  • Strong organizational and project coordination skills
  • Ability to communicate technical concepts to non-technical users

Skills

IT troubleshooting fundamentals Project coordination User support and customer service Technical documentation Problem-solving

Experience

No prior professional experience required; candidates should demonstrate strong foundational knowledge in IT support concepts and eagerness to develop expertise in corporate IT environments.

Education

Currently pursuing or holding a diploma/qualification in IT, computer science, systems administration, or equivalent field aligned with apprenticeship requirements.

Workplace

The role is situated in Neuilly-sur-Seine, Île-de-France, France — conveniently close to Paris.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «IT Support Project Associate», «Corporate IT Support Specialist», «IT Operations Coordinator», «User Support Technician», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Chanel

Chanel IT Support Coordinator - Internship

Neuilly-sur-Seine, France

Continue to the application.