Chanel IT Solutions Manager, Collection Development

About Chanel

Chanel is an independent French luxury maison celebrated for haute couture, ready-to-wear, accessories, fragrance and beauty. The house combines artisanal savoir‑faire with global commercial reach, and maintains a discreet, highly professional workplace focused on creativity, product excellence and long-term stewardship of the brand.

Role & Responsibilities

• Define and champion the strategic vision of collection development and manufacturing solutions in alignment with business objectives
• Gather, prioritize, and roadmap corrective actions and enhancements while translating business requirements into functional and technical specifications
• Drive the roadmap, lifecycle, and continuous evolution of solutions including PLM Centric and LECTRA platforms
• Collaborate across all IT teams, external vendors, and business partners to ensure operational continuity and optimize availability and performance of collection systems
• Ensure cohesion and integration between collection development solutions and the broader information systems landscape (ERP, PIM, DAM, etc.)
• Lead governance forums and track solution evolution and performance
• Oversee compliance, security, and data management protocols across collection development technologies
• Support user adoption and change management through training, documentation, and multi-tier technical support
• Deliver regular reporting on system utilization, business value creation, and improvement opportunities
• Manage operational and capital budgets for system maintenance and platform evolution

Qualifications

• Minimum 10 years' experience in a similar IT solutions management or PLM systems role
• Deep expertise with PLM Centric platform and related collection development and manufacturing solutions
• In-depth knowledge of fashion industry collection development workflows including 2D/3D design, pattern-making, and workshop production tracking
• Demonstrated mastery of agile and waterfall project management methodologies
• Proven ability to translate IT concepts for non-technical business stakeholders and drive alignment with operational partners
• Experience leading cross-functional, multi-disciplinary teams and managing external vendor and editor partnerships
• Strong understanding of luxury and high-fashion business dynamics and collection development processes

Skills

Experience

Minimum 10 years of progressive responsibility in IT solutions management, preferably within luxury fashion or haute couture collection development environments. Proven track record leading complex technology implementations aligned with creative and operational excellence in the fashion industry. Experience managing PLM platforms and collection-specific manufacturing systems throughout their full lifecycle.", <parameter name="education">Bachelor's degree in information technology, computer science, business administration, or equivalent professional qualification. Advanced certifications in project management (PMP, PRINCE2, Agile) are valued.

Workplace

Culture

Chanel cultivates a culture of craftsmanship, discretion and creative excellence; teams operate with high standards, multidisciplinary collaboration and a focus on long‑term product integrity. The environment values technical rigor, stakeholder empathy and an ability to translate heritage processes into robust digital solutions.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.