Chanel Inventory Coordinator
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Supply Chain, Logistics & Inventory
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 26, 2026
About Chanel
Chanel is an iconic French luxury house renowned for its haute couture, ready-to-wear, leather goods, accessories, fragrance and beauty lines. As an independent maison with a global retail and distribution network, Chanel places a premium on craftsmanship, heritage and the preservation of brand excellence across every point of client contact.
Chanel Inventory Coordinator, Croydon: Manage D365, Y2, and Manhattan WMS for luxury goods operations, full-time permanent role.
Role & Responsibilities
- Maintain accurate stock positions across Fragrance & Beauté lines within D365, Y2, and Manhattan SCALE WMS
- Plan, coordinate, and execute scheduled and ad-hoc cycle counts in compliance with annual inventory processes, documenting all counts via WMS
- Investigate, reconcile, and resolve stock discrepancies in a timely manner while maintaining optimal stock levels
- Support rotational Fashion, WFJ, Distribution Centre, and multi-site cycle counts and batch code analysis
- Identify and escalate integration gaps between Manhattan SCALE WMS, D365, and Y2, maintaining a clear log of known issues and proposed resolutions
- Support the creation and release of local products using the D365 product template, ensuring all SKUs are correctly configured for launch
- Coordinate the daily BI Reconciliation report, reviewing and resolving discrepancies and negative positions across all three core systems in real time
- Serve as the primary inventory point of contact, providing clear and timely written communications to stakeholders including escalations, process updates, and stock status reports
- Work collaboratively with multiple divisions to investigate and resolve shipment and delivery discrepancies
- Assist with various warehouse duties, including import/export activities and sales order support, as required
- Comply with departmental KPIs and uphold safe working practices
- Champion housekeeping best practices and maintain high standards of warehouse organisation
Qualifications
- Advanced proficiency in Microsoft applications and WMS experience, preferably Manhattan SCALE or D365
- Strong problem-solving skills and exceptional attention to detail
- Previous working knowledge of warehouse operations, inventory management, and replenishment cross-system integration
- Excellent interpersonal and communication skills, both verbal and written
- Ability to work efficiently in a fast-paced, multi-divisional environment with a collaborative mindset
- Physical capability to perform demanding warehouse tasks including lifting, reaching, and safely moving stock
Skills
Experience
Previous working knowledge of warehouse operations, inventory management, and cross-system integration is essential. Experience with multiple WMS platforms and cycle count execution is highly desirable.
Education
No specific educational qualification stated; however, literacy in advanced systems and WMS platforms is required.
Workplace
The role is situated in Croydon, England, UK — conveniently close to London.
Benefits
Private Medical Insurance covering pre-existing conditions with ability to add family members; Online GP App with 24/7 appointments available within 24 hours; Cycle Scheme participation for tax-exempt bike and/or accessories; Pension and Life Assurance; Retail Discounts across multiple retailers including supermarkets, gyms, and days out; Employee Assistance Programmes and support lines; Arts & Culture ticket discounts across major London attractions; CHANEL product discounts and employee-only sales; Service Awards Programme offering CHANEL products, retail vouchers, and additional holidays at service milestones.
Culture
Chanel cultivates a refined, performance-driven environment where discretion, excellence and attention to detail are paramount. The workplace blends creative heritage with operational rigour, rewarding colleagues who demonstrate professionalism, collaboration and a client-centred mindset.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Stock Control Specialist», «Warehouse Inventory Analyst», «Supply Chain Coordinator», «Inventory Operations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.