Chanel Client Experience Project Assistant
- Location
- ParisÎle-de-FranceFrance
- Employment
- Internship
- Seniority
- Intern
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fine Watches & Horology
- Posted
- Aug 4, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Chanel seeks a Client Experience Project Assistant for a 6-month internship in Paris starting January 2027. Support watches and fine jewelry market strategies.
Role & Responsibilities
- Assist markets in orchestrating and deploying customer experience services, including roadmap definition, schedule monitoring, boutique engagement, and project performance tracking
- Conduct competitive intelligence on innovative client experience and service initiatives to inform new briefs and market strategies
- Participate in developing creative briefs for artistic direction and new initiatives that enhance customer experience across channels while preserving brand DNA and image
- Coordinate market-wide activities including community facilitation, local needs assessment, onboarding on new initiatives, best-practice sharing, and success visibility
Qualifications
- Enrolled in Master 1 or Master 2 program in commerce, marketing, or communication
- Minimum 6 months of previous internship and/or work-study experience
- Strong organizational and analytical capabilities with excellent interpersonal skills
- Fluent in English with proficiency in Microsoft Office, particularly PowerPoint
- Demonstrated diplomacy, collaborative spirit, and commitment to continuous improvement
Skills
Experience
Minimum 6 months of prior internship and/or work-study experience in marketing, commerce, or related fields.
Education
Currently enrolled in Master 1 or Master 2 program in commerce, marketing, or communication.
Workplace
This position is based in Paris, Île-de-France, France.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Experience Coordinator», «Customer Experience Associate», «Experience Project Support Specialist», «Client Services Project Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.