Chanel People Experience Partner

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Role & Responsibilities

• Design and deliver strategic employee engagement and culture-shaping initiatives that reinforce desired mindsets, behaviors, and employee experience
• Lead company-wide engagement and culture programs end-to-end from concept design to execution and review, operating in a project-based manner
• Partner with internal stakeholders to ensure initiatives are scalable, relevant, and aligned with organizational and cultural priorities
• Plan and execute key internal communication projects, including message framing, timing, and channel selection
• Translate leadership direction and organizational priorities into clear, accessible employee communication
• Ensure consistency of messaging and employee experience across initiatives and diverse audiences
• Support the implementation and rollout of rewards and recognition initiatives, ensuring clarity and smooth adoption
• Collaborate with relevant stakeholders to communicate programs effectively and monitor implementation quality

Qualifications

• Bachelor's degree in Business, Marketing, Human Resources, Labor Relations, or Psychology
• Master's degree or professional HR certification (preferred)
• 5–8 years of solid experience in Employee Engagement, Internal Communication, or project-based HR and people initiatives
• Hands-on implementation experience with rewards or recognition programs (preferred)
• Ability to balance strategic thinking with strong execution in a project-driven environment
• Proficiency in cross-functional collaboration, managing multiple stakeholders and dependencies

Skills

Experience

5–8 years of solid experience in employee engagement, internal communication, or project-based HR and people initiatives, with exposure to rewards or recognition programs. Must demonstrate the ability to balance strategic thinking with strong execution and operate effectively in a project-driven role. Comfortable managing multiple stakeholders and dependencies while translating ideas and strategies into practical execution.

Education

Bachelor's degree in Business, Marketing, Human Resources, Labor Relations, or Psychology. Master's degree or professional HR certification is a plus.

Workplace

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.