Chanel Hospitality Host
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- Employment
- Full-Time
- Seniority
- Entry-Level
- Posted
- Mar 26, 2026
About Chanel
Chanel is a privately owned French maison renowned for haute couture, accessories and beauty. As an employer, the brand is defined by exacting standards of craftsmanship and client service, offering a workplace that balances creative heritage with rigorous professionalism across its global boutiques.
Chanel Hospitality Host in London's New Bond Street boutique. Full-time luxury client service role supporting VIP hospitality and retail excellence.
Role & Responsibilities
- Partner closely with the VIC Executive to ensure top clients are recognised and appointments are impeccably prepared, with individual preferences thoughtfully anticipated and delivered
- Collaborate with the wider boutique team to ensure seamless execution of refreshment service for both appointment-based and walk-in clients
- Manage the VIP kitchen and hospitality supplies, ensuring efficient, discreet, and timely service at all times
- Create a welcoming and luxurious environment tailored to each client's needs, proactively greeting clients throughout the boutique
- Work in close partnership with Fashion Advisors, building understanding of their clients' expectations and supporting successful execution of appointments
- Support and contribute to in-boutique events, client gatherings, and Master Classes, playing a key role in business development initiatives
Qualifications
- Proven ability to deliver exceptional client service within a luxury or high-end hospitality environment
- Strong interpersonal and communication skills with confidence to build trusted, lasting professional relationships
- Meticulous attention to detail and highly organised approach, with ability to manage multiple priorities seamlessly
- Adaptability and professionalism in a fast-paced environment, demonstrating discretion, sound judgement, and a can-do attitude
- Strong appreciation for art, beauty, luxury, and etiquette, supported by local cultural knowledge
Skills
Experience
Previous experience in luxury hospitality or high-end client-facing roles is essential, ideally within boutique, hospitality, or VIP service environments where attention to detail and personalised service are paramount.
Education
No specific educational qualifications are stated; however, fluency in English and strong communication abilities are required.
Workplace
The successful candidate will be located in London, England, UK.
Benefits
Private Medical Insurance covering pre-existing medical conditions with ability to add family members, Online GP App with 24/7 appointments available within 24 hours, Cycle Scheme participation for tax-exempt bike and/or accessories, Pension, Life Assurance, Retail Discounts across multiple retailers including supermarkets and gyms, Employee Assistance Programmes, Arts & Culture Ticket Discounts across major London attractions, Chanel Product Discounts and Employee Only Sales, Service Awards Programme offering Chanel Products, Retail Vouchers and Additional Holidays across milestones.
Culture
Chanel cultivates a culture of meticulous attention to detail, refinement and creative integrity. The boutique environment emphasizes discreet, client‑centric service, teamwork across specialised roles, and continuous professional development in luxury retail standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Guest Experience Coordinator», «Luxury Hospitality Associate», «Client Reception Host», «VIP Services Attendant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.