Chanel High‑End Boutique Manager
Chanel is hiring a High‑End Boutique Manager in Taichung City to lead boutique operations, client experience and sales performance.
Overview
Chanel is a privately owned, globally renowned maison of haute couture, ready‑to‑wear, accessories and beauty. The house is celebrated for its heritage craftsmanship, exacting quality standards and a discreet, service‑oriented approach to luxury retail. As an employer, Chanel emphasizes exceptional client service, product knowledge and the preservation of its artisanal identity across international boutiques.
Role & Responsibilities
- Lead day‑to‑day boutique operations to consistently deliver the brand’s exacting standards of service, merchandising and presentation.
- Drive sales performance and sustainable growth through target setting, pipeline management and disciplined execution of promotional and clienteling strategies.
- Coach, mentor and develop a high‑performance team, fostering a culture of elevated client care, product expertise and operational excellence.
- Oversee inventory control, loss prevention and visual merchandising to protect brand integrity and optimize stock availability.
- Manage client relationships and high‑value clienteling activities to build loyalty and maximize lifetime value.
- Ensure compliance with corporate policies, local regulations and financial controls while liaising with regional management on HR, payroll and reporting.
Qualifications
- Proven management experience in luxury retail or premium hospitality, ideally within a high‑end fashion, jewellery or watch environment.
- Demonstrated ability to consistently exceed sales targets and to develop profitable clienteling programmes.
- Strong leadership and people‑development skills with experience recruiting, coaching and retaining top talent.
- Excellent organisational aptitude, commercial acumen and competency in inventory and loss‑prevention practices.
- Professional presence and exceptional interpersonal skills; discretion when managing relationships with high‑net‑worth clients.
Skills
Experience
Significant luxury retail experience, typically 5+ years with at least 2–3 years in a supervisory or management capacity leading a boutique or flagship store. Proven track record of delivering sales targets and developing high‑value client relationships.
Education
Bachelor’s degree in Business, Retail Management, Hospitality or equivalent professional experience preferred.
Workplace
The successful candidate will be located in Taichung, Taichung, Taiwan. 12 luxury roles are listed in Taichung on Cerulean. Cerulean currently advertises 123 open roles in Taiwan, including 4 added in the last 48 hours.
Culture
The workplace culture reflects Chanel’s commitment to craftsmanship, discretion and elevated client service. Colleagues are expected to maintain impeccable brand standards while benefiting from structured training and the mentorship typical of a heritage luxury house.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.