Chanel High End Manager, Watches and Fine Jewelry
- Location
- MacaoMacao S.A.R.China
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Mar 16, 2026
About Chanel
Chanel is an independent global maison renowned for its couture, accessories and haute joaillerie. As an employer, Chanel emphasizes craftsmanship, creativity and rigorous standards across its retail network, investing in talent who can represent the brand's heritage and discreet luxury service to affluent clientele.
Chanel High End Manager, Watches and Fine Jewelry in Macao S.A.R. Lead luxury sales, mentor teams, and cultivate UHNW client relationships.
Role & Responsibilities
- Serve as strategic business partner, fostering sales growth and delivering insightful boutique performance analysis
- Enhance sales strategies and client engagement while leveraging gemology knowledge and market insights
- Champion high-end sales initiatives, fostering talent development, motivation, and cross-functional collaboration
- Engage VIPs and UHNW clients to create personalized, elevated experiences and build meaningful long-term relationships
- Mentor boutique team members to ensure consistent delivery of luxury service standards
- Collaborate with Head of Boutique on high-end inventory curation, offering product insights and ensuring effective merchandise management
Qualifications
- Supervisory experience in high-end retail or luxury sectors
- GIA Gemologist qualification (preferred)
- Excellent communication and interpersonal skills
- Strong customer service orientation with polished professional presence
- Demonstrated leadership, problem-solving, and strategic planning abilities
Skills
Experience
Supervisory experience in high-end retail or luxury sectors; background in fine jewelry or watchmaking appreciated.
Education
Not specified; no formal educational requirements stated.
Workplace
The role is situated in Macao, Macao S.A.R., China.
Benefits
Career advancement opportunities within luxury retail; workplace culture emphasizing personal growth and teamwork; continuous learning and professional development programs.
Culture
Chanel's workplace culture prizes exacting standards, discretion and creativity; employees are expected to embody the maison's heritage while delivering contemporary, personalized service. The brand invests in specialist training and a collaborative retail environment where craftsmanship and client relationships are paramount.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Premium Sales Manager», «Luxury Client Advisor», «High-End Sales Supervisor», «Boutique Manager, Watches & Jewelry», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.