Chanel Guest Relations Intern
- Employment
- Internship
- Seniority
- Intern
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 15, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Chanel Welcomist Internship in Florence – join the luxury fashion house's guest relations team.
Role & Responsibilities
- Welcome and greet clients and visitors with grace and professionalism
- Assist with appointment scheduling and client check-in procedures
- Provide information about Chanel products and services
- Support front-office team with administrative tasks and coordination
- Maintain a welcoming and organized reception environment
- Respond to client inquiries with poise and product knowledge
Qualifications
- Strong interpersonal and communication skills
- Fluency in Italian and English
- Professional demeanor and presentation
- Ability to multitask in a fast-paced luxury environment
- Customer service orientation
Skills
Experience
No prior experience required; enthusiasm for luxury retail and hospitality is valued.
Education
High school diploma or equivalent; hospitality or customer service coursework preferred.
Workplace
The successful candidate will be located in Florence, Tuscany, Italy.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Reception Intern», «Hospitality Intern», «Front Office Intern», «Client Welcome Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.