Chanel Group Director, Organization Design and Change Enablement

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Role & Responsibilities

• Maintain and evolve Chanel's comprehensive approach to organization design, operating models, and change methodology, ensuring consistent application across enterprise transformations and updating frameworks for artificial intelligence integration
• Diagnose and design across all organizational levers—structure, operating model, spans and layers, roles and decision rights, governance, and ways of working—for complex, cross-functional transformations
• Create and operationalize reusable, scalable tools and frameworks for structure design, role clarity, decision rights, and ways of working (including programs such as PACE) that drive adoption across P&O and the broader business
• Partner with Global functions to build and deploy change capability organization-wide, leveraging the House's change-management approach and adoption measurement methodology
• Lead support for high-priority, cross-functional, enterprise-wide transformations—including pilot initiatives, sensitive projects, and ecosystem work—while maintaining clear scope boundaries
• Enable the evolution of the HRBP function, shifting it from operational support toward strategic business advisory, and coach HRBPs, centers of excellence, and project teams to lead change effectively
• Mobilize P&O to identify and lead organizational transformation opportunities, manage AI-related workforce disruption, and partner with portfolio management, people analytics, and workforce strategy teams
• Translate employee engagement listening (via Voices) into meaningful organizational change through interpretation and action-planning support

Qualifications

• Minimum 10 years of progressive experience in HR change enablement and organizational design
• Deep expertise in organization design methodologies, operating model design, capability-based design, spans and layers analysis, and decision rights frameworks
• Proven fluency in structured change-management methodology with demonstrated expertise in change readiness assessment, executive sponsorship, manager enablement, and adoption measurement and impact tracking
• Group Director-level credibility, advanced facilitation and communication skills, and proven ability to influence through ambiguity without relying on formal authority
• Track record of designing and deploying reusable tools, frameworks, and governance models that achieve actual adoption, supported by data-informed approaches to enablement design and measurement
• Extensive experience guiding high-stakes, cross-functional, enterprise-wide transformations
• Strategic perspective on artificial intelligence's impact on organizational design and the future of work
• Bachelor's degree or equivalent professional experience; master's degree preferred

Skills

Experience

Minimum of 10 years of experience in HR change enablement, organizational effectiveness, and enterprise organization design. Demonstrated track record of leading complex, cross-functional transformations at the enterprise level, building scalable capability within HR and business functions, and establishing change frameworks and methodologies that achieve sustained adoption. Experience partnering with C-suite and senior business leadership on high-stakes initiatives is expected.

Education

Bachelor's degree in human resources, organizational development, business administration, or related field, or equivalent professional experience. Master's degree in organizational psychology, organizational development, business administration, or related discipline is a plus.

Workplace

Compensation

The base compensation for this position ranges from USD 150,000 to USD 190,000 per annum.

Benefits

Wellbeing resources including dedicated paid time off for wellbeing (2-week August office closure) and a Wellbeing fund. Family and caregiving benefits including parental leave, fertility support, MilkStork, and Care.com membership. Generous paid time off policies covering vacation, holiday, sick, and volunteer days. 401(k) retirement plan and additional incentives. Comprehensive healthcare: medical, dental, vision, MDLIVE virtual care, One Medical, Flexible Spending Accounts (health care and dependent care), Health Savings Account, and Employee Assistance Program. Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical coverage, and Commuter Transit & Parking benefits.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.