Chanel Global Process Owner, Source-to-Pay

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Location
LondonEnglandUK
Employment
Full-Time
Seniority
Mid-Level
Department
Supply Chain, Logistics & Inventory
Industry
Fashion, Apparel & Leather Goods
Posted
Jul 24, 2026

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Chanel seeks a Global Process Owner, Source-to-Pay in London to define and optimize procurement workflows across the organisation.

Role & Responsibilities

  • Define, document, and maintain the global Source-to-Pay (S2P) process architecture and end-to-end workflows
  • Develop and implement process improvements to enhance operational efficiency, cost control, and compliance across the procurement function
  • Collaborate with cross-functional stakeholders including procurement, finance, supply chain, and IT to standardize processes and eliminate silos
  • Monitor process performance through key metrics and KPIs, identifying bottlenecks and opportunities for optimization
  • Lead process redesign initiatives and ensure change management implementation across multiple regions and business units
  • Provide process governance, ensuring adherence to best practices, regulatory requirements, and internal control standards

Qualifications

  • Bachelor's degree in Business Administration, Supply Chain Management, or related discipline
  • Demonstrated expertise in process optimization, business process management (BPM), or operational excellence methodologies
  • Advanced proficiency with process mapping tools and workflow automation technologies
  • Strong knowledge of procurement and supply chain best practices and industry standards
  • Excellent analytical and problem-solving capabilities with the ability to translate complex requirements into actionable solutions

Skills

Business Process Management (BPM) Process mapping and documentation Workflow automation and optimization Procurement systems knowledge Data analysis and reporting Project management Stakeholder management Change management Enterprise resource planning (ERP) systems

Experience

7-10 years of progressive experience in procurement, supply chain operations, or business process management, with a minimum of 3 years in a global process ownership or similar transformation role

Education

Bachelor's degree in Business Administration, Supply Chain Management, Operations Management, or a related field

Workplace

The successful candidate will be located in London, England, UK.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Procurement Process Specialist», «Source-to-Pay Operations Lead», «Procurement Transformation Manager», «Supply Chain Process Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.