Chanel Global IT Client Programme Office Manager Internship

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Role & Responsibilities

• Organize and coordinate recurring meetings and governance instances for the team and Global Client & Data department, including event planning, calendar management, meeting preparation, minutes documentation, and logistics for quarterly offsite meetings
• Co-facilitate the cross-functional community supporting the platform initiative in partnership with business stakeholders, including monthly community meetings and coordination of an annual in-person event with 100+ participants
• Administer platform access rights and associated resources, including validation of user permissions, monthly access audits, and maintenance of access entitlements
• Maintain and update the team's documentation repository, including classification and continuous improvement of SharePoint reference materials and team knowledge bases
• Support onboarding of new community contributors (internal hires, regional contributors, external vendors), including preparation of new-joiner packages, access provisioning guidance, and orientation to tools and resources
• Participate in budgetary planning and financial tracking with external vendors, including budget consolidation, consumption monitoring with stakeholders, procurement requisitions, delivery tracking, and invoice reconciliation
• Provide ad hoc support on cross-functional topics at the request of the Senior Manager

Qualifications

• Currently enrolled in or recently graduated from a business school, engineering school, or equivalent programme in digital project management
• Demonstrated interest in IT, digital technology, and data management with a strong sensitivity to customer experience
• Strong capacity for synthesis, anticipation, and adaptability with entrepreneurial initiative and sound prioritization skills
• Rigorous, meticulous approach with attention to detail and organizational precision
• Excellent oral and written communication skills with demonstrated ability to work effectively in multidisciplinary teams
• Creative mindset with strong aesthetic sensibility to develop impactful and professional visual materials
• Proficiency in Microsoft Office (Word, Excel, PowerPoint); familiarity with SharePoint, Power BI, Confluent, and Jira is advantageous

Skills

Education

Higher education in digital project management, business school, engineering school, or equivalent qualification

Workplace

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.