Chanel e-Retail Campaign Project Coordinator Intern

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Role & Responsibilities

• Coordinate delivery of campaign elements to e-Retailers in collaboration with Marketing, Art Direction, Social Media, and CRM teams
• Develop omnichannel toolkits for regional teams to ensure optimal customer experience and brand integrity
• Monitor product launches and competitive activity across 100+ authorized retail partners, analyzing visibility and compliance with brand guidelines
• Produce monthly activity reports synthesizing e-Retail and marketing performance for internal stakeholders
• Maintain quality control of partner e-commerce sites for compliance with Chanel brand standards
• Provide operational support to regional teams in adapting global campaigns for local markets
• Coordinate with media agencies and internal teams on campaign video delivery, brand messaging, and product visuals
• Support management of partner social media accounts and product information management (PIM) and digital asset management (DAM) systems

Qualifications

• Higher education background in business school or university studies
• Fluent English
• Strong project management capabilities with ability to prioritize effectively
• Excellent organizational skills and attention to detail
• Strong interpersonal and team collaboration abilities
• First-hand experience or demonstrated knowledge in marketing or digital disciplines (preferred)
• Sensitivity to luxury sector, cosmetics market, and digital innovation
• Customer experience orientation with keen understanding of brand image imperatives

Skills

Experience

Ideally prior experience in marketing or digital environments; first-hand exposure to e-commerce, retail operations, or campaign management is advantageous but not mandatory for candidates with strong foundational knowledge in these areas.

Education

Higher education from a business school or university; formal coursework in marketing, business, digital media, or related disciplines preferred.

Workplace

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.