Chanel Fragrance Specialist

Location
Employment Full-time
Seniority Mid-Level
Posted Nov 24, 2025
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Join Chanel in Ciudad de Mexico as a Fragrance Specialist. Leverage your customer service experience in the luxury sector to create memorable client experiences and enhance brand image.

Overview

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative spirit. As part of the global luxury conglomerate, Chanel offers unparalleled opportunities for career growth and development within a dynamic and sophisticated environment.

Role & Responsibilities

  • Create unique and memorable experiences for each client.
  • Inspire and enhance the brand image at the point of sale.
  • Maintain high standards of service and customer experience.
  • Achieve sales targets and commercial indicators.
  • Recruit and retain new clients.

Qualifications

  • Minimum of 2 years of customer service experience, preferably in fragrances or luxury goods.

Skills

Excellent communication and interpersonal skills. Proactivity and results-oriented approach. Attention to detail. Willingness to learn and continuously develop.

Experience

A minimum of 2 years in customer service, with a preference for experience in fragrances or luxury sectors.

Workplace

The role is situated in Ciudad de Mexico, Ciudad de México, Mexico. Within Ciudad de México, Cerulean currently features 103 open roles, including 1 recent additions. Across Mexico, Cerulean lists 172 open roles — 2 of them newly added.

Compensation

Base salary plus an attractive variable scheme.

Benefits

Superior benefits to those mandated by law, along with global training and certifications.

Culture

Chanel fosters a culture of innovation and excellence, encouraging continuous learning and professional development. The company values creativity, dedication, and a passion for luxury, offering a supportive and inspiring work environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.