Chanel Fragrance Expert
- Seniority
- Junior
- Posted
- Mar 23, 2026
About Chanel
Chanel is an independent French maison renowned for its haute couture, ready-to-wear, accessories and prestige beauty lines. As a globally recognised luxury brand, Chanel combines artisanal savoir‑faire with rigorous training programs and high-touch client service across a network of flagship stores and selective luxury retail partners such as Selfridges.
Chanel seeks a Fragrance Expert at Selfridges Oxford Street, London — luxury fragrance consultant focused on client experiences and retail performance.
Role & Responsibilities
- Deliver personalised fragrance consultations and sensory experiences to high‑value clients, tailoring recommendations through consultative selling and scent layering techniques.
- Achieve and exceed individual and store sales targets while contributing to overall boutique KPIs and house objectives.
- Develop and maintain long‑term client relationships through proactive clienteling, follow‑ups, and bespoke service offerings.
- Curate and maintain an immaculate visual presentation of the fragrance area in accordance with Chanel merchandising and visual standards.
- Manage stock, samples and testers; perform merchandise replenishment and ensure accurate stock records and loss‑prevention practices.
- Operate point‑of‑sale systems, process transactions, returns and exchanges, and support CRM data entry and maintenance.
- Represent the brand at in‑store events, product launches and collaborations with Selfridges; support seasonal promotions and experiential activations.
- Participate in mandatory brand training, product education and performance reviews to ensure deep product knowledge and service consistency.
Qualifications
- Proven experience in luxury beauty retail, perfumery or fragrance consultancy; experience within prestige or department store environments preferred.
- Excellent interpersonal and communication skills with demonstrable consultative selling ability and a client‑first orientation.
- Strong sensory aptitude for olfactive families and perfume composition, with a demonstrable passion for luxury fragrances.
- Ability to work a flexible schedule including evenings, weekends and peak retail periods.
- Right to work in the UK and compliance with retailer security and regulatory policies.
Skills
Experience
Previous experience in luxury beauty retail or perfumery is required; ideally 1–3 years serving a high‑end clientele within flagship stores or premium department store concessions.
Education
High school diploma or equivalent; vocational training or certifications in beauty, cosmetics or retail sales are advantageous.
Workplace
The successful candidate will be located in London, England, UK.
Culture
Chanel cultivates an environment of exacting standards, refined craftsmanship and discreet luxury service. Employees are expected to embody the maison’s aesthetic and professionalism while benefiting from continuous product education and immersion in high‑end retail culture, particularly within flagship and department store settings.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fragrance Specialist», «Perfume Consultant», «Beauty Advisor – Fragrance», «Scent Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.