Chanel Fragrance Expert
Join Chanel in London as a Fragrance Expert at Harrods Knightsbridge. Elevate client experiences through immersive consultations and storytelling in a full-time role with a globally recognized luxury brand.
Overview
Chanel, a distinguished name in the luxury fashion and beauty industry, operates as an independent entity renowned for its commitment to creativity, human potential, and positive global impact. As part of its prestigious portfolio, Chanel Beauty emphasizes individuality and self-expression through its exquisite range of fragrances, makeup, and skincare products. Chanel's ethos, inspired by its founder Gabrielle Chanel, is to celebrate uniqueness and support personal journeys within the brand.
Role & Responsibilities
- Conduct immersive fragrance consultations and storytelling sessions to enhance client engagement with the brand.
- Deliver exceptional client experiences both in-store and through digital channels, fostering long-lasting relationships.
- Share in-depth product knowledge and application techniques with clients and colleagues confidently.
- Host masterclasses and in-store events to promote the fragrance category.
- Utilize clienteling and data capture tools to expand the client portfolio and achieve sales targets and KPIs.
- Act as a mentor and ambassador to colleagues, supporting business growth through innovative events.
Qualifications
- Experience in a client-facing retail environment.
- Strong understanding of perfumery.
Skills
Experience
Proven experience in a client-facing retail environment, particularly within the luxury sector, is required.
Workplace
The successful candidate will be located in London, England, UK. 434 luxury roles are listed in London on Cerulean, 13 posted in the last 48 hours. Across the England region, Cerulean lists 545 open positions — 16 listed in the past two days. Cerulean currently advertises 572 open roles in UK, including 17 added in the last 48 hours.
Benefits
Chanel offers a comprehensive benefits package designed to support employees professionally and personally, including private medical insurance, pension plans, retail discounts, and mental wellbeing support. Employees also enjoy lifestyle perks such as arts and culture ticket discounts, Chanel product discounts, and employee-only sales. Recognition programs and additional training opportunities are also provided.
Culture
Chanel fosters an inclusive culture that values personal growth and collective progress. The company believes in the power of diversity and the unique contributions of each individual, encouraging applications that bring varied perspectives and experiences. Chanel is committed to sustainability and requires collective action from all employees to achieve its House Sustainability Ambitions.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.