Chanel Fragrance Expert

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Location
Employment Full-time
Seniority Mid-Level
Posted Jan 26, 2026

Join Chanel in London as a Fragrance Expert at Selfridges Oxford Street. This full-time role offers the opportunity to work with a prestigious luxury brand, providing expert fragrance consultations and contributing to sales performance.

Overview

Chanel, a paragon of luxury and elegance, is an independent entity renowned for its commitment to creative freedom and human potential. As part of its illustrious history, Chanel continues to make a positive global impact. The brand is synonymous with sophistication and innovation, offering unparalleled opportunities for personal and professional growth. Chanel's dedication to excellence is reflected in its parent company's overarching mission to cultivate a diverse and inclusive environment.

Role & Responsibilities

  • Provide expert fragrance consultations to clients, enhancing their experience with the brand.
  • Act as an ambassador for Chanel, promoting the brand's heritage and values.
  • Drive sales and contribute to the overall performance of the Chanel Fragrance and Beauty account.
  • Engage clients through storytelling and immersive experiences to bring Chanel fragrances to life.
  • Capture client data to build and maintain a robust client portfolio.
  • Collaborate with team members to achieve personal and team targets.
  • Ensure a high level of expertise in fragrance is maintained and shared with colleagues.

Qualifications

  • Experience in a client-facing role, preferably within the luxury retail sector.
  • Strong understanding of the world of perfumery.
  • Ability to deliver fragrance workshops and events.

Skills

Excellent interpersonal and communication skills. Ability to build relationships quickly and foster a collaborative team spirit. Proficiency in storytelling with expressive and descriptive language. Adaptability to a dynamic retail environment.

Experience

Previous experience in a client-facing role, ideally within luxury retail, is required.

Workplace

The successful candidate will be located in London, England, UK. 435 luxury roles are listed in London on Cerulean, 9 posted in the last 48 hours. Across the England region, Cerulean lists 544 open positions — 10 listed in the past two days. Cerulean currently advertises 578 open roles in UK, including 18 added in the last 48 hours.

Benefits

Chanel offers a comprehensive benefits package that includes private medical insurance, pension plans, life assurance, and retail discounts. Employees also enjoy access to mental wellbeing support, lifestyle discounts, and exclusive Chanel product discounts. The benefits are designed to support both professional and personal life.

Culture

Chanel fosters an inclusive culture that emphasizes personal growth and collective progress. The brand values the unique perspectives and experiences of its employees, enhancing team diversity and effectiveness. Chanel is committed to sustainability and encourages all employees to contribute to its House Sustainability Ambitions.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.