Chanel Fragrance and Beauty Trainer

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Role & Responsibilities

• Organize and deliver classroom training on fragrance, skincare and makeup for wholesale and local retail teams, focused on customer experience and selling techniques.
• Strengthen fragrance expertise across Benelux and Scandinavia; inspire and support wholesale and boutique teams, and translate developments into the CHANEL vision.
• Represent CHANEL’s brand image and heritage, using confident beauty and luxury to foster a consistent, exceptional customer experience.
• Develop content and methodologies for in-person and digital training, tailored to the local market, target audiences and customer expectations.
• Contribute to events, masterclasses and presentations in the Netherlands and, as needed, across Benelux and Scandinavia, inspiring, motivating and developing Beauty Advisors.
• Develop and deliver classroom and online training, and support local events and presentations for Multibrand Beauty Advisors and CHANEL employees.
• Strengthen the expertise and engagement of wholesale partners and internal retail teams.
• Promote continuous learning and excellence as an ambassador of the House, communicating CHANEL’s vision, heritage and distinctive approach.

Qualifications

• At least three years of relevant, successful experience in the luxury beauty industry, for example as a trainer or fragrance expert.
• Experience inspiring, training and coaching customers and teams.
• A fragrance expert qualification or certificate is preferred.
• Expert-level advisory skills and confident use of high-quality presentation and demonstration techniques.
• Available to work full time and flexible during location and event opening hours.
• Fluent in Dutch and English.
• Resident in or near Amsterdam and willing to travel regularly within Benelux and occasionally in Scandinavia and Europe.
• Empathetic, customer-oriented, eager to learn, entrepreneurial and practically minded.

Skills

Experience

At least three years of relevant, successful experience in the luxury beauty industry.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.