Chanel Fragrance & Beauty Sales Consultant

Location
Employment Full-time
Seniority Mid-Level
Posted Nov 12, 2025

Join Chanel in London as a Fragrance & Beauty Sales Consultant at Harrods Knightsbridge. Full-time role with a focus on luxury client service and sales.

Overview

Chanel, a prestigious name in the luxury fashion industry, is renowned for its commitment to creativity, innovation, and excellence. As an independent company, Chanel values the uniqueness of each individual, fostering an environment that encourages personal growth and development. The brand is part of a larger ecosystem of luxury that includes iconic fashion, fragrance, and beauty products, all contributing to its esteemed heritage and global influence.

Role & Responsibilities

  • Serve as a Chanel ambassador, embodying the brand's values and mission.
  • Deliver personalized client experiences in fragrance, makeup, and skincare.
  • Ensure exceptional client service in line with Chanel's standards.
  • Build and maintain long-term client relationships to enhance loyalty.
  • Contribute to sales performance through product knowledge and clienteling tools.
  • Promote an omni-channel approach for seamless client experiences.
  • Collaborate with team members to achieve individual and collective goals.

Qualifications

  • Proven experience in a client-facing role with a focus on delivering excellent service.
  • Confidence in applying product expertise to meet client needs.
  • Strong knowledge of fragrance and beauty products.

Skills

Service-oriented mindset with a focus on client satisfaction. Empathy and active listening skills. Problem-solving abilities to overcome client objections. Passion for fragrance and beauty products.

Experience

Prior experience in a client-facing role within the luxury retail sector is required.

Workplace

This position is based in London, England, UK. Cerulean lists 435 open roles in London, including 17 posted recently. The broader England area accounts for 543 active listings on Cerulean, 18 of which are new. In UK as a whole, Cerulean currently features 570 open positions, with 19 posted this week.

Benefits

Chanel offers a comprehensive benefits package including private medical insurance, pension plans, life assurance, retail discounts, and mental wellbeing support. Additional perks include arts and culture discounts, Chanel product discounts, and employee recognition programs.

Culture

Chanel is dedicated to fostering an inclusive culture that values diversity and personal growth. The company believes in the power of individual uniqueness to enhance team effectiveness and encourages applications from diverse backgrounds.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.