Chanel Fragrance & Beauty Sales Consultant

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Location
LondonEnglandUK
Employment
Full-Time
Seniority
Entry-Level
Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
Jul 10, 2026

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Fragrance & Beauty Sales Consultant at Chanel, Heathrow Airport Terminal 4. Permanent, full-time role in luxury beauty retail.

Role & Responsibilities

  • Build lasting client relationships through tailored, memorable experiences both in-store and via digital channels
  • Share expertise in fragrance, makeup, and skincare through compelling storytelling and product knowledge
  • Deliver personalized consultations that educate and captivate clients
  • Utilize clienteling and data capture systems to recruit new clients and nurture the existing portfolio
  • Achieve individual and counter sales targets and KPIs
  • Contribute to Chanel's sustainability initiatives across nature restoration, circularity, dignity, and women's autonomy

Qualifications

  • Proven experience in a client-facing retail environment
  • Passion for luxury client experience and service excellence
  • Ability to rapidly establish rapport and build meaningful client connections
  • Collaborative, team-oriented mindset with strong interpersonal skills
  • Understanding of the luxury beauty and fragrance market

Skills

Client relationship management Product knowledge in fragrance, makeup, and skincare Clienteling systems proficiency Sales targeting and KPI achievement Digital communication channels Storytelling and brand communication Retail point-of-sale systems

Experience

Previous experience in a client-facing retail environment, preferably in luxury beauty, fragrance, or premium retail sectors.

Education

No specific educational qualifications stated; secondary education or equivalent recommended.

Workplace

This position is based in London, England, UK.

Benefits

Private Medical Insurance covering pre-existing conditions with family coverage option, 24/7 Online GP App with appointments within 24 hours, Cycle Scheme for tax-exempt bicycle and accessories, Pension and Life Assurance, Retail Discounts across multiple retailers including supermarkets and gyms, Employee Assistance Programmes and mental health support, Arts & Culture ticket discounts for London attractions, Chanel product discounts and employee-only sales, Service Awards Programme with Chanel products and additional holidays at milestones.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Sales Advisor», «Fragrance Consultant», «Client Beauty Advisor», «Retail Beauty Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.