Chanel Fragrance & Beauty Department Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Mar 16, 2026
About Chanel
Chanel is an independent global maison of haute couture, ready-to-wear, accessories, fragrance and beauty. Renowned for its heritage, craftsmanship and exacting standards, the brand operates an international network of boutiques and counters and seeks retail leaders who embody its luxury ethos and client-centric service.
Chanel Fragrance & Beauty Department Manager in Ningbo, China – Lead a high-performing team in luxury retail excellence.
Role & Responsibilities
- Promote brand culture and vision while integrating them organically with customer service excellence
- Lead a large-scale team to achieve sales and performance targets, ensuring each consultant attains their individual KPIs
- Collaborate with the training team to drive personal and professional development of store employees and cultivate talent for brand succession planning
- Implement operational processes in alignment with headquarters standards to maximize in-store efficiency and operational excellence
- Lead the team in delivering exceptional and distinctive service experiences to enhance customer loyalty and brand advocacy
Qualifications
- Outstanding leadership capability and strategic thinking with ability to develop comprehensive plans for team goal achievement
- Proven ability to enhance team execution and collaboration, guiding staff to deliver exceptional customer service experiences
- Demonstrated commitment to leading by example and continuous personal and professional development
- Strong curiosity, adaptability, passion for learning, and sustained enthusiasm for excellence
- Deep appreciation for the arts, familiarity with the luxury goods industry, and refined aesthetic sensibility
Skills
Experience
Extensive experience in luxury retail leadership, ideally within fragrance, cosmetics, or beauty counter environments. Proven track record of successfully managing large teams, driving sales performance, and maintaining high standards of customer service in a multi-brand or prestige beauty retail setting.
Education
Not explicitly specified in source material; secondary education or equivalent is typically expected for this management-level role.
Workplace
The successful candidate will be located in Ningbo, Zhejiang, China, with easy access to Shanghai.
Culture
Chanel cultivates a refined, client-focused retail culture that prizes discretion, craftsmanship and impeccable presentation. The workplace emphasizes continuous product education, high-touch service and professional development within a performance-driven luxury environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fragrance & Beauty Counter Manager», «Perfume & Cosmetics Store Manager», «Beauty Department Lead», «Fragrance & Beauty Counter Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.