Chanel Beauty Counter Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Jul 1, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Beauty Counter Manager at Chanel Jinan. Lead fragrance and beauty retail operations and drive customer excellence in luxury retail.
Role & Responsibilities
- Promote brand culture and vision through integrated customer service strategies and counter experience design
- Lead a substantial team to meet sales targets while ensuring individual performance development for each beauty consultant
- Collaborate with training and development specialists to cultivate team capabilities and build leadership pipeline talent
- Ensure operational excellence through adherence to headquarters protocols, maximizing efficiency and consistency in counter operations
- Deliver exceptional and differentiated service to drive customer loyalty and lifetime value
- Represent the brand at the counter level, embodying Chanel's values and aesthetic in every customer interaction
- Identify business opportunities aligned with brand strategy and execute tactics to achieve team objectives
Qualifications
- Demonstrated excellence in leadership with strategic thinking and ability to translate business vision into team performance
- Proven capacity to enhance team execution and collaboration, mentoring consultants to deliver exceptional customer experiences
- Strong personal integrity and ability to lead by example, fostering a high-performing counter culture
- Demonstrated acumen in luxury beauty retail with refined aesthetic sensibility and genuine passion for the industry
- Adaptability, intellectual curiosity, and demonstrated commitment to continuous learning
Skills
Experience
Significant experience in luxury retail leadership, preferably in fragrance and beauty channels, with demonstrated success building and managing high-performance teams in prestige brand environments.
Education
Secondary education required; tertiary education or equivalent retail management certification preferred.
Workplace
This position is based in Jinan, Shandong, China.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fragrance and Beauty Department Manager», «Beauty Counter Supervisor», «Fragrance Counter Director», «Beauty Department Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.