Chanel Fragrance and Beauty Counter Manager

Employment
Full-Time
Seniority
Supervisor
Posted
Jul 1, 2026

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Chanel Fragrance and Beauty Counter Manager in Jinan – lead luxury retail operations and drive sales excellence.

Role & Responsibilities

  • Oversee daily operations of the fragrance and beauty counter, ensuring seamless functionality and optimal product presentation
  • Lead, mentor, and motivate the sales team to achieve individual and collective sales targets
  • Deliver exceptional luxury customer service, building relationships and ensuring client satisfaction
  • Maintain comprehensive product knowledge across fragrance and beauty categories
  • Manage inventory, stock replenishment, and ensure compliance with brand visual merchandising standards
  • Monitor key performance indicators and report on sales metrics and team productivity

Qualifications

  • Proven track record of success in luxury retail or fragrance and beauty counter management
  • Demonstrated ability to lead and develop a sales team
  • Exceptional interpersonal and communication skills with a client-centric approach
  • Strong organizational and multitasking capabilities in a fast-paced environment
  • Deep understanding of prestige fragrance and cosmetics products and their market positioning

Skills

Retail operations management Team leadership and training Sales performance optimization Customer relationship management Product knowledge in fragrance and cosmetics Visual merchandising Inventory management Point-of-sale systems

Experience

5+ years of retail experience in luxury fragrance or beauty retail, with a minimum of 2 years in a counter or boutique management role

Education

High school diploma or equivalent; further education in retail management, business administration, or related field is advantageous

Workplace

This position is based in Jinan, Shandong, China.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Counter Director», «Fragrance and Cosmetics Manager», «Boutique Beauty Supervisor», «Prestige Beauty Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Chanel

Chanel Fragrance and Beauty Counter Manager

Jinan, China

Continue to the application.