Chanel Fragrance & Beauty Counter Manager
Chanel seeks a Fragrance & Beauty Counter Manager in Huzhou to lead the Chanel Beauty counter, drive sales and develop client relationships.
Overview
Chanel is an iconic French maison renowned for haute couture, ready-to-wear, accessories and a prestigious fragrance and beauty portfolio. As an employer, the brand emphasizes impeccable service standards, product expertise, and a cultivated retail experience, offering structured training and strong emphasis on clienteling and brand heritage.
Role & Responsibilities
- Lead daily operations of the Chanel fragrance and beauty counter, ensuring adherence to brand standards and visual merchandising guidelines.
- Drive commercial performance by setting and achieving sales targets, developing selling strategies and monitoring KPI metrics.
- Recruit, coach and develop a high-performing team; conduct regular training on product knowledge, makeup techniques and clienteling.
- Build and maintain a high-value client base through proactive clienteling, appointment management and post-sale follow-up.
- Oversee inventory control, stock replenishment, shrinkage prevention and accurate transaction/reporting procedures.
- Plan and execute in-store events, launches and promotional activities in coordination with regional management and marketing.
- Ensure compliance with company policies, loss-prevention procedures and local regulatory requirements.
Qualifications
- Proven track record in luxury beauty or cosmetics retail with demonstrable sales results.
- Previous experience managing a counter, boutique or retail team, with people development and coaching skills.
- Deep product knowledge of fragrances, skincare and make-up, and the ability to train others.
- Commercial acumen with experience managing targets, merchandising and stock control.
- Professional presentation, excellent interpersonal skills and the ability to deliver discreet, high-touch client service.
- Fluency in Mandarin; proficiency in English is advantageous.
Experience
Typically 3+ years in beauty or luxury retail and at least 1–2 years in a supervisory or managerial role overseeing a counter or boutique.
Education
High-school diploma or equivalent; vocational or tertiary qualification in business, cosmetics, hospitality or related fields preferred.
Workplace
The successful candidate will be located in Huzhou, Zhejiang, China, with easy access to Hangzhou. 3 luxury roles are listed in Huzhou on Cerulean. Across the Zhejiang region, Cerulean lists 117 open positions — 1 listed in the past two days. Cerulean currently advertises 1.773 open roles in China, including 30 added in the last 48 hours.
Culture
Chanel cultivates a culture of excellence, discretion and meticulous attention to detail, where craftsmanship and heritage inform daily practice. The workplace rewards professional development, client-centric service and a collaborative approach to luxury retail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.