Chanel Counter/Boutique Manager – Fragrance and Beauty
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Mar 16, 2026
About Chanel
Chanel is an independent French maison renowned for haute couture, ready-to-wear, accessories and a distinguished fragrance and beauty portfolio. Globally recognised for craftsmanship, timeless design and an uncompromising approach to quality, the brand operates an international retail network and seeks leaders who combine commercial rigour with refined client service.
Chanel Fragrance and Beauty Counter/Boutique Manager in Chongqing. Lead luxury retail team and drive customer excellence.
Role & Responsibilities
- Promote brand culture and vision through integrated customer service delivery
- Lead a large-scale team to achieve performance targets, ensuring each advisor meets individual KPIs
- Collaborate with training teams to advance staff professional development and cultivate talent for brand succession planning
- Maintain operational excellence by ensuring compliance with headquarters standards and maximizing in-store efficiency
- Deliver exceptional, distinctive service to enhance customer loyalty and brand reputation
- Represent the Chanel brand image on the sales floor and provide optimal customer experience
Qualifications
- Outstanding leadership capabilities with strategic vision
- Proven ability to enhance team execution and collaboration while guiding colleagues toward service excellence
- Demonstrable integrity with the ability to lead by example and foster comprehensive team capabilities
- Strong curiosity, adaptability, and passion for continuous learning with sustained enthusiasm
- Deep appreciation for art and luxury craftsmanship with refined aesthetic sensibility
Skills
Experience
Proven track record in luxury retail or beauty sector leadership, with demonstrated success managing large teams in high-volume retail environments and delivering customer service excellence. Familiarity with omnichannel retail dynamics and cross-functional collaboration within luxury goods organizations is essential.
Education
Secondary education minimum; relevant retail management certification or luxury industry training preferred.
Workplace
The role is situated in Chongqing, Chongqing, China.
Culture
Chanel fosters a culture of excellence, discretion and meticulous attention to detail, balancing creative heritage with commercial discipline. Employees are expected to deliver elevated client experiences while operating within a collaborative, high-performance retail environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fragrance and Beauty Manager», «Beauty Counter Manager», «Store Manager – Beauty Division», «Retail Supervisor – Fragrance and Cosmetics», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.