Chanel Fragrance and Beauty Advisor
Chanel — Yiwu: Fragrance and Beauty Advisor role. Provide luxury cosmetics and fragrance consultations, drive sales and build client relationships.
Overview
Chanel is an independent global luxury house renowned for its couture, ready-to-wear, accessories, fine jewelry, watches, fragrances and beauty. The brand is recognised for uncompromising craftsmanship, heritage-led creativity and exacting client service across an international network of boutiques.
Role & Responsibilities
- Deliver personalised consultations and product recommendations across fragrance, makeup and skincare to cultivate long-term client relationships.
- Achieve and exceed individual and boutique sales targets through proactive clienteling, follow-up and appointment generation.
- Maintain brand presentation and merchandising standards, ensuring visual displays, testers and POS materials reflect Chanel guidelines.
- Perform professional makeup application and skincare demonstrations; educate clients on product benefits and regime recommendations.
- Manage transactions, returns and inventory movements accurately using boutique POS/stock procedures; support stock replenishment and loss-prevention processes.
- Record client data and service history in CRM to support targeted outreach, VIP servicing and post-sale engagement.
- Participate in product and service training; act as an ambassador of Chanel brand values and compliance standards.
Qualifications
- Previous retail experience in luxury beauty, cosmetics or fragrance, preferably within an aspirational or prestige brand.
- Proven track record of client acquisition, relationship management and achieving sales targets in a boutique environment.
- Excellent interpersonal and consultative selling skills with a passion for makeup and skincare.
- Strong attention to detail and ability to maintain high visual and hygiene standards.
- Flexible availability to support boutique hours, events and peak trading periods.
Skills
Experience
Preferably 1+ years of direct experience in luxury beauty or cosmetics retail with demonstrated sales performance and client development.
Education
High school diploma or equivalent; vocational or cosmetology certification preferred.
Workplace
The successful candidate will be located in Yiwu, Zhejiang, China, with easy access to Hangzhou. 2 luxury roles are listed in Yiwu on Cerulean. Across the Zhejiang region, Cerulean lists 117 open positions — 1 listed in the past two days. Cerulean currently advertises 1.773 open roles in China, including 30 added in the last 48 hours.
Culture
Chanel fosters a culture of refinement, creativity and relentless attention to quality, where boutique teams are expected to deliver exceptional, personalised client experiences. Employees operate within a disciplined, heritage-driven environment that values professional development, product expertise and impeccable service standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.