Chanel Fragrance and Beauty Account Executive

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Role & Responsibilities

• Execute business strategies to achieve company objectives and retail sales targets
• Monitor retail sales performance and hold counter teams accountable to established sales objectives
• Establish regular in-store presence with counter teams and store leadership to ensure alignment with Chanel business objectives, sales plans, product launches, and special events
• Partner closely with counter managers to develop client acquisition and retention strategies
• Foster strong relationships with retail leadership to optimize Chanel's positioning within beauty departments regarding space allocation, location, and talent deployment
• Maintain awareness of market dynamics and trends to capitalize on opportunities and achieve company objectives
• Plan, communicate, and execute all in-store promotional events in partnership with market directors, education teams, and corporate stakeholders
• Manage budgets and ensure compliance with company policies and procedures including retail supply, travel and entertainment, and counter supplies
• Recruit and develop counter teams with focus on succession planning
• Provide orientation training and onboarding for new hires using company-approved platforms and materials in partnership with education teams
• Coach and support counter managers and beauty advisors on product knowledge, service delivery, and artistry skills
• Model proper service rituals, application techniques, and client system usage through side-by-side coaching
• Identify learning opportunities and execute focused development plans in partnership with education executives
• Ensure brand image standards are upheld across the territory through active feedback and training to counter teams
• Verify proper execution of merchandising guidelines and visual merchandising elements at all locations
• Communicate counter issues and concerns to corporate stakeholders in a timely manner to address deficiencies

Qualifications

• 5 or more years of relevant experience in multi-brand retail and/or beauty retail environments
• Proven ability to recruit and develop talent
• Strong written and oral communication skills
• Proven track record managing significant sales volumes
• Strong planning and organizational capabilities
• Self-motivated and results-oriented mindset with creative problem-solving abilities
• Strong computer skills, particularly proficiency in Microsoft Suite
• Ability to lift a minimum of 40 pounds
• Valid driver's license and reliable transportation

Skills

Experience

5+ years of relevant experience in multi-brand retail or beauty retail environments, with demonstrated success managing significant sales volumes and leading store-level teams.

Education

Bachelor's degree preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 92,400 to USD 118,000 per annum.

Benefits

Wellbeing resources including dedicated paid time off for wellbeing (2-week August office closure) and a wellness fund; family and caregiving benefits (parental leave, fertility support, Milkstork, Care.com membership); generous paid time off (vacation, holiday, sick, and volunteer days); 401(k) and additional incentives; comprehensive healthcare (medical, dental, vision, MDLIVE virtual care, One Medical, flexible spending accounts, health savings account, employee assistance program); life insurance, accidental death and dismemberment, short and long-term disability, health advocate services, international business travel accident and medical coverage, and commuter transit and parking benefits.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.