Chanel Food & Beverage Boutique Consultant

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Role & Responsibilities

• Engage customers with in-depth knowledge of Chanel's food and beverage collection, conveying the heritage and craftsmanship behind each offering
• Provide personalized product recommendations tailored to individual tastes and preferences
• Maintain an immaculate and inviting boutique environment, ensuring optimal product presentation and merchandising standards
• Execute sales transactions with professionalism while cultivating long-term customer relationships
• Communicate product information, promotions, and brand news to customers and colleagues
• Achieve individual and boutique sales targets through consultative selling techniques
• Support inventory management and stock replenishment activities
• Represent the Chanel brand values of elegance, exclusivity, and excellence in all customer interactions

Qualifications

• Proven retail or F&B sales experience, ideally within luxury or premium brands
• Demonstrated passion for food, beverage, and gastronomy
• Exceptional interpersonal and communication abilities in a luxury retail setting
• Strong sales orientation with ability to convert customer interest into purchases
• Understanding of brand positioning and luxury customer expectations
• Ability to work effectively in a team environment and independently when required
• Flexibility to work retail hours, including weekends and seasonal peaks

Skills

Experience

Minimum 2–3 years of experience in luxury retail, food & beverage, or premium brand environments, with proven success in customer engagement and sales achievement.

Education

Secondary education required; further qualification in hospitality, culinary arts, or retail management is advantageous.

Workplace

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.