Chanel Fashion Sales Assistant

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Role & Responsibilities

• Support the welcome team during peak periods to manage client flow and ensure attentive service in keeping with the House’s standards.
• Help coordinate client appointments with the sales teams, including entering appointments, reserving salons and preparing catering.
• Prepare salons before client appointments and maintain them to a high standard.
• Provide operational support to the teams during appointments, including working as a runner.
• Build knowledge of collections and stock to identify availability quickly and facilitate complementary sales across product categories.
• Help locate required pieces and organize transfers during appointments.
• Coordinate with the alterations team and ensure altered pieces are available ahead of appointments.
• Support sales teams in monitoring and maintaining pieces on reservation.
• Help organize and maintain pieces, salons, stock and back-office areas.
• Contribute to the boutique’s daily tasks, including replenishment.
• Provide versatile support to teams in response to operational needs and peak trading periods.

Qualifications

• Passion for fashion, products and the luxury sector.
• Strong sense of service and interest in working in a demanding, fast-paced, client-focused retail environment.
• Dynamism, rigor and strong organizational skills.
• Ability to manage priorities responsively and with attention to detail.
• Enjoys teamwork and demonstrates availability.
• Strong interpersonal skills, proactivity and enthusiasm for hands-on retail work.

Skills

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.