Chanel Fashion Sales Advisor
Chanel — Roissy-en-France: Fashion Sales Advisor role delivering exceptional client service and luxury retail expertise.
Overview
Chanel is an independently owned, globally recognised luxury house renowned for its couture, ready-to-wear, accessories and fragrances. As a leading employer in high fashion, Chanel emphasises artisanal craftsmanship, timeless design and an uncompromising standard of client service across its network of boutiques worldwide.
Role & Responsibilities
- Deliver personalised, anticipatory client service to a discerning luxury clientele and cultivate long-term client relationships.
- Achieve and exceed individual and boutique sales targets through strategic selling, up-selling and clienteling.
- Maintain deep product knowledge across ready-to-wear, accessories and house categories; advise clients on styling and provenance.
- Manage client appointments, outreach and follow-up using boutique CRM tools to ensure effective client lifecycle management.
- Uphold the boutique’s visual merchandising and presentation standards, including window displays and in-store product placement.
- Process transactions accurately using point-of-sale systems and assist with stock control, inventory reconciliation and receiving.
- Coordinate with store management on promotions, private events and product launches; represent the brand at client events when required.
- Ensure impeccable professional presentation and strict adherence to brand policies, loss-prevention and service protocols.
Qualifications
- Proven aptitude for luxury client service and commercial selling; discrete and polished demeanour.
- Excellent interpersonal and communication skills with the ability to build trust quickly with high-net-worth clients.
- Availability for retail hours including evenings, weekends and peak seasonal periods; flexibility to support boutique events.
- Legal authorization to work in France.
- Fluency in French; proficiency in English or additional languages is advantageous (not specified in source).
Skills
Experience
Preferably 1–2 years of retail or luxury sales experience, ideally within fashion or accessories; internships or apprenticeships in high-end retail considered.
Education
High school diploma or equivalent; vocational training or diploma in fashion, retail or customer relations preferred.
Workplace
This position is based in Roissy-en-France, Île-de-France, France, within easy reach of Paris. Cerulean lists 25 open roles in Roissy-en-France. The broader Île-de-France area accounts for 3.727 active listings on Cerulean, 101 of which are new. In France as a whole, Cerulean currently features 4.275 open positions, with 127 posted this week.
Culture
Chanel’s workplace reflects a blend of Parisian heritage and contemporary creativity, where craftsmanship and discretion are paramount. The brand cultivates a client-focused environment that prizes refinement, teamwork and professional development within luxury retail operations.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.