Chanel Fashion Advisor, Watches & Fine Jewelry

Employment
Full-Time
Seniority
Entry-Level
Compensation
$28–35/hour
Industry
High Jewelry
Posted
Sep 21, 2026

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Chanel Fashion Advisor, Watches & Fine Jewelry in Washington, DC. Full-time luxury retail position in DC City Center boutique. $28–$35/hr.

Role & Responsibilities

  • Lead client acquisition by converting walk-in traffic into loyal brand ambassadors through energized product engagement and expertise
  • Deliver consistent, warm, and professional service to optimize every client touchpoint and exceed service expectations
  • Cultivate long-term client relationships through thoughtful outreach and personalized communication
  • Manage repairs and alterations, maintaining proactive follow-up to ensure seamless service completion and satisfaction
  • Collaborate with boutique leadership and cross-functional sales team to achieve collective business objectives
  • Demonstrate extensive product knowledge of Chanel watches and fine jewelry collections to inform and inspire client purchases

Qualifications

  • Minimum three years of related retail or luxury sales experience, preferably in watches and fine jewelry
  • Passion for the House of Chanel, its heritage, product offerings, and commitment to social and cultural initiatives
  • Understanding of and genuine passion for elevated client experience and service excellence
  • Excellent verbal and written communication skills
  • Ability to thrive in a collaborative, team-focused environment
  • Curiosity and commitment to professional growth within the luxury retail sector
  • High school diploma or equivalent minimum
  • Ability to lift and carry up to 15 pounds regularly

Skills

Luxury retail sales Client relationship management and clienteling Product knowledge in watches and fine jewelry Sales conversion and client retention Interpersonal and communication skills Service excellence orientation Team collaboration Attention to detail and craftsmanship appreciation

Experience

Minimum three years of related experience in luxury retail, watches and jewelry sales, or equivalent client-facing roles within the luxury sector. Prior boutique or front-of-house retail experience in a high-end environment is strongly preferred.

Education

High school diploma or equivalent minimum.

Workplace

The role is situated in Washington, District of Columbia, USA.

Compensation

The base compensation for this position ranges from USD 28 to USD 35 per hour.

Benefits

Wellbeing resources including dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund; family and caregiving benefits (parental leave, fertility support, Milkstork, Care.com membership); generous paid time off policies (vacation, holiday, sick, volunteer days); 401K and other incentives; robust healthcare offerings (medical, dental, vision, MDLIVE virtual care, One Medical, Flexible Spending Accounts, Health Savings Account, Employee Assistance Program); life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking; Employee Resource Groups; volunteer and donation matching programs; professional development programs including Imagine CHANEL People, Heart of Leadership coaching, and Bloom platform training.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor, Luxury Watches & Jewelry», «Client Advisor, Timepieces & Jewelry», «Retail Specialist, Fine Watches & Jewelry», «Style Advisor, Watches & Fine Jewelry», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Chanel

Chanel Fashion Advisor, Watches & Fine Jewelry

Washington, USA

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