Chanel Fashion Advisor — Watches & Fine Jewelry

Location
Seniority Mid-Level
Department Retail & Boutique Operations
Industry High Jewelry
Posted ✦ Today
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Chanel seeks a Fashion Advisor — Watches & Fine Jewelry in Las Vegas, NV (Bellagio). Client-facing luxury sales role focused on VIP service and product expertise.

Overview

Chanel is an independent French maison renowned for haute couture, ready-to-wear, accessories and high jewelry. As a global luxury house, Chanel combines exacting craftsmanship, iconic design and discretion; its retail teams serve a highly discerning and international clientele in flagship stores and select resort locations.

Role & Responsibilities

  • Deliver exemplary, personalised client service to build long-term relationships with VIP and new clients, including private appointments and aftercare.
  • Achieve and exceed individual and boutique sales targets through proactive clienteling, cross-selling and follow-up.
  • Maintain deep and up-to-date product knowledge of watches and fine jewelry, communicating technical features, provenance and care instructions accurately.
  • Manage sales transactions, inventory movement and reconciliation using POS and inventory systems while ensuring strict compliance with security and loss-prevention procedures.
  • Curate and maintain visual presentation and product placement within the boutique to reflect brand standards and seasonal directives.
  • Document client interactions and preferences in the CRM to support personalised outreach and long-term relationship development.
  • Collaborate with store leadership on promotions, private events and client acquisition initiatives, and contribute to a culture of service excellence.

Qualifications

  • Proven track record in luxury retail sales, ideally with experience selling watches, fine jewelry, or other high-value accessories.
  • Demonstrable ability to cultivate and retain VIP clientele through discreet, personalised service and sustained clienteling.
  • High level of integrity, professionalism and discretion when handling high-value merchandise and privileged client information.
  • Flexible availability to work evenings, weekends and public holidays, and willingness to participate in private client events.
  • Ability to pass background checks and comply with local licensing or regulatory requirements for handling and selling fine jewelry/timepieces.

Skills

Clienteling and relationship management CRM systems and client database maintenance Point-of-sale (POS) and transaction processing Inventory control and stock reconciliation Product knowledge — watches and high jewelry Visual merchandising and boutique standards Loss-prevention and security protocol awareness Sales negotiation and closing techniques

Experience

Typically requires 2+ years in luxury retail sales, preferably with direct experience selling watches or fine jewelry and servicing high-net-worth clientele.

Education

High school diploma or equivalent required; vocational training, certifications in gemology/horology or a degree in a related field is advantageous.

Workplace

This position is based in Las Vegas, Nevada, USA. Cerulean lists 154 open roles in Las Vegas, including 11 posted recently. In USA as a whole, Cerulean currently features 3.480 open positions, with 1337 posted this week.

Culture

Chanel fosters a culture of exacting craftsmanship, discretion and creative excellence. The retail environment emphasizes meticulous attention to detail, elevated client service and professional development within a heritage-led brand.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.