Chanel Fashion Advisor

Employment
Full-Time
Seniority
Entry-Level
Compensation
$60,000/year
Posted
Aug 27, 2026

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Fashion Advisor at CHANEL Yorkdale, Toronto—luxury retail sales role offering $60K CAD annually plus commission and bonus.

Role & Responsibilities

  • Deliver personalized, bespoke client service aligned with CHANEL's Client Service Values, ensuring each client feels understood, valued, and genuinely cared for
  • Optimize the client journey through deep understanding of individual preferences, offering expert styling advice, and ensuring seamless after-sales service
  • Master comprehensive product knowledge and provide expert guidance to clients, maximizing every sales opportunity with the highest level of professionalism
  • Achieve and surpass both personal and boutique sales goals whilst maintaining alignment with commercial objectives
  • Support daily boutique operations including back-of-house functions, alterations coordination, and proper product handling
  • Collaborate with team members and leadership to uphold merchandising standards and optimize visual presentation
  • Provide timely and efficient client follow-up whilst maintaining accuracy in data capture and fostering elevated service experience
  • Uphold CHANEL's prestige through impeccable personal presentation, refined etiquette, and sophisticated brand representation in every interaction

Qualifications

  • Proven background in luxury retail or high-end customer service environments with demonstrated success in driving sales
  • Natural ability to build strong, personalized relationships with clients and anticipate their needs
  • Excellent communication and organizational skills with ability to manage multiple tasks in a dynamic, fast-paced environment
  • Impeccable grooming and polished, sophisticated image aligned with CHANEL brand values

Skills

Client relationship management Luxury retail sales Product knowledge and expertise Personalized styling and consultation Data management and accuracy Visual merchandising coordination Multilingual communication (where applicable) Time management and task prioritization

Experience

Proven background in a luxury retail or high-end customer service environment with demonstrated success in driving sales and delivering outstanding service. Prior experience in building and maintaining a loyal clientele through personalized, consultative approaches is highly valued.

Education

Secondary education minimum; additional training or certification in luxury retail or fashion is advantageous.

Workplace

The successful candidate will be located in Toronto, Ontario, Canada.

Compensation

The base compensation for this position is CAD 60,000 per annum.

Benefits

Private medical and dental insurance, long-term disability coverage, life insurance, accidental death and dismemberment insurance with family member options, company pension plan, bonus program, generous vacation days, sick leave, corporate social responsibility (volunteering) days, birthday day off, robust global parental leave policy, 24/7 Employee Assistance Program (EAP) including counselling and legal support, mentorship programs, and professional development opportunities.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Consultant», «Brand Ambassador», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Chanel

Chanel Fashion Advisor

Toronto, Canada

Continue to the application.