Chanel Fashion Advisor

Overview

Chanel is an independent Maison renowned for its haute couture, ready-to-wear, accessories, fragrance and beauty lines. As an employer, Chanel emphasizes craftsmanship, creative excellence and the preservation of a distinct house identity, offering career paths across boutique retail, ateliers and corporate functions within a heritage-driven, globally recognised luxury brand.

Role & Responsibilities

• Deliver a consistently exceptional, personalised client experience that reflects Chanel’s standards of service and brand codes.
• Build and maintain long-term client relationships through proactive clienteling, follow-up and tailored product recommendations.
• Achieve and exceed boutique sales targets and KPIs through consultative selling and upselling across categories (ready-to-wear, accessories, beauty).
• Maintain an elevated boutique environment through precise visual merchandising, stock presentation and housekeeping standards.
• Operate point-of-sale (POS) systems accurately, manage transactions and ensure impeccable after-sales service.
• Support inventory control, handle stock movements and participate in stocktaking procedures.
• Attend product and service trainings, participate in brand events and collaborate with the boutique team on local marketing initiatives.

Qualifications

• Proven ability to provide high-calibre client service and to cultivate client loyalty in a luxury retail environment.
• Polished personal presentation and strong understanding of luxury brand etiquette.
• Sales-oriented mindset with demonstrable ability to meet targets and drive conversion.
• Flexible availability to work retail hours including evenings, weekends and public holidays.
• Right to work in Singapore.

Skills

Experience

Typically 1–3 years of client-facing experience in luxury retail or a premium service environment; demonstrable track record of meeting sales objectives and building repeat clientele is preferred.

Education

High school diploma or equivalent; tertiary qualifications in fashion, retail management or business are advantageous but not required.

Workplace

Culture

Chanel’s workplace culture blends rigorous standards of craftsmanship with creative excellence and attention to detail. Employees are expected to uphold the Maison’s heritage through impeccable client service, collaboration and ongoing professional development within an international, fast-paced luxury retail setting.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.