Chanel Fashion Advisor — Ready-to-Wear Expert
- Seniority
- Senior
- Posted
- Mar 16, 2026
About Chanel
Chanel is an independent, iconic French luxury house renowned for its heritage, craftsmanship and leadership in couture, ready-to-wear and accessories. As an employer, Chanel is recognised for high standards of client service, exacting attention to product knowledge and an environment that rewards refinement, creativity and professional discretion.
Chanel Madrid is hiring a Fashion Advisor — Ready-to-Wear Expert to deliver exemplary client service and drive RTW sales in Madrid.
Role & Responsibilities
- Deliver personalised, high‑touch client service to a discerning clientele of Ready‑to‑Wear customers, building long‑term relationships and client loyalty.
- Advise and style clients on RTW collections, creating complete looks and providing product expertise across fabrics, fit and finishing.
- Achieve and exceed individual and store sales targets and KPIs through proactive clienteling, follow‑up and appointment management.
- Manage client portfolio using CRM and POS tools; schedule private appointments and maintain accurate client records.
- Ensure visual merchandising and product presentation meet Chanel standards; support inventory replenishment and stock management.
- Collaborate with store management and cross‑functional teams on local initiatives, launches and private events.
- Maintain up‑to‑date knowledge of seasonal collections, brand history and competitor activity to inform selling and client conversations.
Qualifications
- Proven track record (typically 3+ years) in luxury ready‑to‑wear or high‑end fashion retail with demonstrable sales results.
- Exceptional interpersonal and consultative selling skills; able to develop enduring client relationships.
- Strong sense of style, fit and garment construction specific to ready‑to‑wear collections.
- Fluent Spanish; professional working proficiency in English desirable.
- Professional presentation, discretion and a commitment to the standards of a luxury maison.
Skills
Experience
Minimum three years' luxury retail experience with a focus on Ready‑to‑Wear; demonstrated ability to manage a client portfolio, deliver personalised styling and hit sales targets in a premium retail environment.
Education
Bachelor's degree in fashion, merchandising, marketing or a related field, or equivalent professional experience in luxury retail.
Workplace
The successful candidate will be located in Madrid, Madrid, Spain.
Culture
Chanel combines a deep respect for artisanal craftsmanship with contemporary fashion leadership; the workplace emphasises refinement, discretion and continuous learning. The retail culture is client‑centric and collaborative, with high expectations for professionalism and brand representation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Ready-to-Wear Sales Advisor», «Client Advisor — RTW», «Fashion Sales Specialist», «Style Advisor — Ready-to-Wear», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.