Chanel Fashion Advisor
- Location
- PerthWestern AustraliaAustralia
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 28, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Chanel Fashion Advisor role in Perth, Western Australia. Luxury retail customer service, boutique sales, and client relationship management position.
Role & Responsibilities
- Deliver exceptional customer service and after-sales support to clients, contributing to boutique sales targets and budgets
- Maintain advanced product knowledge and fashion industry expertise to provide personalized advice and styling consultation
- Develop and manage a personal client portfolio, fostering long-term relationships and identifying new business opportunities
- Collaborate with boutique leadership to share client feedback and contribute to continuous improvement in service standards and product offerings
- Uphold brand image through professional grooming, sophisticated comportment, and consistent embodiment of Chanel's vision and values
- Maintain boutique displays and environment to Chanel standards, ensuring compliance with operational procedures and loss prevention protocols
- Stay updated on industry trends and product developments to enhance customer experience and drive informed recommendations
Qualifications
- Retail or customer service experience, preferably in the fashion or luxury sector
- Strong interpersonal and communication skills, both verbal and written
- Proven selling ability and track record of achieving sales targets
- Client-centric mindset with demonstrated ability to build and nurture long-lasting client relationships
- Proficiency with retail systems and digital devices (iPad, iPhone) and standard computer applications
- Keen attention to detail and commitment to delivering personalized, exceptional service
Skills
Experience
Retail or customer service experience in the fashion or luxury industry is preferred, with a demonstrated track record of achieving sales targets and managing client relationships.
Education
No specific educational qualification is stated; however, a commitment to continuous learning and professional development is essential.
Workplace
The role is situated in Perth, Western Australia, Australia.
Benefits
Career planning resources, formal training programs (in-house and external), coaching, wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Specialist», «Style Consultant», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.