Chanel Fashion Advisor
Chanel is hiring a Fashion Advisor in Paris to deliver luxury clienteling, sales and visual merchandising for boutique operations.
Overview
Chanel is an independently held, globally recognised luxury fashion house renowned for haute couture, ready-to-wear, accessories and beauty. As an employer, the brand emphasizes artisanal craftsmanship, timeless design and elevated client service across a network of flagship boutiques and selective retail locations worldwide.
Role & Responsibilities
- Deliver exceptional, personalised clienteling and relationship management to retain and grow a high-value customer base.
- Achieve and exceed individual and boutique sales targets through consultative selling and product storytelling.
- Manage the client experience from reception to after-sales, including private appointments, fittings and follow-up communications.
- Maintain immaculate boutique standards: visual merchandising, window displays, stockroom organisation and product presentation.
- Execute transactional duties accurately using point-of-sale systems and maintain up-to-date client records in CRM.
- Support boutique events and VIP initiatives, coordinating logistics and bespoke client invitations as required.
- Uphold brand codes of conduct and confidentiality when interacting with clients and handling sensitive client information.
Qualifications
- Proven track record in luxury retail sales with demonstrable results; experience selling high-value fashion or accessories preferred.
- Excellent interpersonal skills with polished presentation, discretion and a client-first mindset.
- Strong commercial acumen and numeracy to manage transactions, targets and stock controls.
- Flexibility to work retail hours, including evenings, weekends and peak sales periods.
- Ability to operate boutique POS systems and CRM platforms; aptitude for learning brand-specific tools.
Skills
Experience
Typically 2+ years of direct experience in luxury or premium fashion retail with a proven sales record and familiarity with high-net-worth clientele interactions.
Education
High school diploma or equivalent; vocational training or certification in retail, fashion or customer service is advantageous.
Workplace
The role is situated in Paris, Île-de-France, France. There are currently 3.293 open positions in Paris on Cerulean, with 64 added recently. Within Île-de-France, Cerulean currently features 3.707 open roles, including 94 recent additions. Across France, Cerulean lists 4.253 open roles — 115 of them newly added.
Culture
The workplace culture at Chanel privileges craftsmanship, refinement and meticulous attention to detail. Teams operate with a high level of professionalism and discretion, driven by a client-centric ethos and a commitment to preserving the maison's heritage while delivering contemporary luxury service.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.