Chanel Fashion Advisor

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Role & Responsibilities

• Develop new customers by converting walk-in traffic into clients and brand ambassadors, creating energy, excitement and desire around the product and brand.
• Enhance the client experience through prompt, professional, warm and courteous service.
• Build genuine client relationships through thoughtful, consistent outreach.
• Consistently raise service standards and exceed client expectations by demonstrating a can-do attitude.
• Receive repair requests and follow up consistently with clients regarding repairs and alterations.

Qualifications

• Ability to thrive in a team environment and collaborate effectively.
• Understanding of and passion for the client experience.
• Excellent communication skills.
• Foreign language skills are preferred but not required.
• Passion for the House of CHANEL, its history, product offerings and commitment to social and cultural initiatives.
• Curiosity and a desire to learn and grow professionally within the world of CHANEL.
• Ability to lift 15 lbs.
• Flexible availability, including late nights, weekends and some holidays.

Skills

Experience

Minimum 3 years of related experience

Education

Minimum High School Diploma

Compensation

The base compensation for this position ranges from USD 29 to USD 33 per hour.

Benefits

Flexible time and hybrid work options; paid wellbeing time off, including a two-week August office closure and Wellbeing Days in Retail; Wellbeing Fund; parental leave, fertility support, Milk Stork and Care.com Membership; paid vacation, holidays, sick leave and volunteer days; 401(k), pension and other incentives; medical, dental and vision coverage; MDLIVE virtual care; One Medical; Health Care and Dependent Care Flexible Spending Accounts; Health Savings Account; Employee Assistance Program; life insurance; Accidental Death & Dismemberment; short- and long-term disability; Health Advocate; international business travel accident and medical coverage; commuter transit and parking benefits. Benefits and perks depend on eligibility and may be modified.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.