Chanel Fashion Advisor

Location
Seniority
Mid-Level
Posted
Mar 16, 2026

About Chanel

Chanel is an independent French maison celebrated for haute couture, ready-to-wear, leather goods, accessories, fragrances and beauty. The house is renowned for exacting craftsmanship, timeless design and discreet luxury across a global network of boutiques. As an employer, Chanel emphasises artisanal quality, client-centric service and professional development within a highly curated retail environment.

Chanel is hiring a Fashion Advisor in Miami, FL — boutique role delivering personalised client service and driving luxury sales.

Role & Responsibilities

  • Deliver bespoke, white-glove client service that cultivates and retains high-value relationships.
  • Achieve and exceed individual and boutique sales targets through consultative selling and effective closing.
  • Maintain expert product knowledge across ready-to-wear, accessories and beauty to provide personalised styling advice.
  • Manage clienteling activities: proactively prospect, follow up, schedule appointments and maintain accurate CRM records.
  • Ensure impeccable visual merchandising and boutique presentation in line with Chanel brand standards.
  • Execute stock management duties including receiving, replenishment, transfers and reconciliation with POS.
  • Support boutique initiatives and private client events, liaising with the store management and wider regional teams.
  • Adhere to loss-prevention, compliance and service protocols, ensuring discretion and confidentiality with all clients.

Qualifications

  • Proven experience in luxury retail or boutique environments with demonstrable sales results.
  • Exceptional interpersonal skills with the ability to build trust quickly with discerning clients.
  • Polished professional presentation and strong sense of personal grooming.
  • Flexible availability to work retail hours including evenings, weekends and public holidays.
  • Right to work in the United States (work authorization).

Skills

Clienteling Personal styling Relationship management Visual merchandising Luxury sales and closing POS systems CRM Inventory control Merchandise presentation Event support and client hospitality

Experience

Typically 2+ years of experience in luxury retail, boutique sales or high-end customer service with a proven track record of meeting sales targets and working with high-net-worth clients.

Education

High school diploma or equivalent; tertiary qualification in fashion, business, retail or hospitality is preferred but not required.

Workplace

The role is situated in Miami, Florida, USA.

Culture

Chanel cultivates a culture of craftsmanship, discretion and excellence where attention to detail and client relationships are paramount. Teams operate in a collegial, high-performance environment that values heritage, creativity and personal development.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Boutique Sales Associate», «Luxury Sales Advisor», «Personal Stylist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Chanel

Chanel Fashion Advisor

Miami, USA

Continue to the application.