Chanel Fashion Advisor
Chanel is hiring a Fashion Advisor in Miami, FL — boutique role delivering personalised client service and driving luxury sales.
Overview
Chanel is an independent French maison celebrated for haute couture, ready-to-wear, leather goods, accessories, fragrances and beauty. The house is renowned for exacting craftsmanship, timeless design and discreet luxury across a global network of boutiques. As an employer, Chanel emphasises artisanal quality, client-centric service and professional development within a highly curated retail environment.
Role & Responsibilities
- Deliver bespoke, white-glove client service that cultivates and retains high-value relationships.
- Achieve and exceed individual and boutique sales targets through consultative selling and effective closing.
- Maintain expert product knowledge across ready-to-wear, accessories and beauty to provide personalised styling advice.
- Manage clienteling activities: proactively prospect, follow up, schedule appointments and maintain accurate CRM records.
- Ensure impeccable visual merchandising and boutique presentation in line with Chanel brand standards.
- Execute stock management duties including receiving, replenishment, transfers and reconciliation with POS.
- Support boutique initiatives and private client events, liaising with the store management and wider regional teams.
- Adhere to loss-prevention, compliance and service protocols, ensuring discretion and confidentiality with all clients.
Qualifications
- Proven experience in luxury retail or boutique environments with demonstrable sales results.
- Exceptional interpersonal skills with the ability to build trust quickly with discerning clients.
- Polished professional presentation and strong sense of personal grooming.
- Flexible availability to work retail hours including evenings, weekends and public holidays.
- Right to work in the United States (work authorization).
Skills
Experience
Typically 2+ years of experience in luxury retail, boutique sales or high-end customer service with a proven track record of meeting sales targets and working with high-net-worth clients.
Education
High school diploma or equivalent; tertiary qualification in fashion, business, retail or hospitality is preferred but not required.
Workplace
The role is situated in Miami, Florida, USA. There are currently 111 open positions in Miami on Cerulean, with 3 added recently. Within Florida, Cerulean currently features 293 open roles, including 7 recent additions. Across USA, Cerulean lists 2.262 open roles — 71 of them newly added.
Culture
Chanel cultivates a culture of craftsmanship, discretion and excellence where attention to detail and client relationships are paramount. Teams operate in a collegial, high-performance environment that values heritage, creativity and personal development.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.