Chanel Fashion Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 27, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Fashion Advisor role at Chanel, Chadstone Melbourne. Luxury retail sales, client relationship management, brand ambassador position.
Role & Responsibilities
- Deliver exceptional customer service and after-sales support, contributing to boutique sales and revenue targets
- Develop and maintain comprehensive product and fashion industry knowledge to offer informed, personalized client consultation
- Build and nurture a personal client portfolio, identifying opportunities for repeat business and deepening relationships
- Maintain boutique displays and environment to Chanel standards while ensuring merchandise compliance and loss prevention
- Collaborate with boutique leadership to communicate client feedback and drive continuous improvement in service and product offerings
- Embody brand professionalism and sophistication in personal grooming, behavior, and client interactions at all times
Qualifications
- Retail or customer service experience, preferably in fashion or luxury retail
- Strong interpersonal and communication skills, both verbal and written
- Demonstrated selling ability and track record of meeting or exceeding sales targets
- Proficiency with technology systems including iPad, iPhone, and standard computer applications
- Keen attention to detail and passion for delivering personalized, exceptional service
Skills
Experience
Retail or customer service experience in fashion or luxury sectors is preferred, with demonstrated selling success and ability to manage client relationships and achieve sales objectives.
Education
No formal educational requirements specified; customer service or retail training highly valued.
Workplace
The successful candidate will be located in Melbourne, Victoria, Australia.
Benefits
Career development resources, formal in-house and external training programs, coaching, wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Luxury Sales Consultant», «Style Advisor», «Brand Ambassador», «Retail Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.