Chanel Fashion Advisor
About Chanel
Chanel is a globally recognised maison synonymous with haute couture, leather goods, fine jewellery and beauty. Renowned for meticulous craftsmanship and an enduring legacy, the brand cultivates a client-centric retail environment and high standards of product and service excellence.
Chanel seeks a Part-time Fashion Advisor in Macao SAR — provide personalised luxury service and drive boutique sales.
Role & Responsibilities
- Deliver exemplary, personalised client service and build long-term relationships through proactive clienteling and follow-up.
- Achieve and exceed individual and boutique sales targets through consultative selling and appropriate product recommendations.
- Develop deep product knowledge across ready-to-wear, accessories, leather goods and beauty to provide authoritative advice.
- Manage the client database and CRM interactions, document client preferences and anticipate repeat-purchase opportunities.
- Maintain boutique presentation to brand standards, including visual merchandising, stock rotation and housekeeping.
- Operate point-of-sale systems accurately and ensure compliance with cash handling and transactional procedures.
- Support in-store events, private appointments and VIP services, coordinating with the boutique team and regional offices as required.
Qualifications
- Previous experience in luxury or premium retail (preferably in fashion or accessories).
- Proven track record of meeting sales targets and delivering a high level of client service.
- Strong interpersonal skills with polished grooming and professional presence befitting a luxury maison.
- Ability to manage confidential client information with discretion and professionalism.
- Flexibility to work retail hours, including evenings, weekends and public holidays as required for a part-time schedule.
Skills
Experience
Typically 1–3 years of retail experience, with prior exposure to luxury or premium-brand environments preferred. Demonstrable sales achievement and experience in client relationship management are expected.
Education
High school diploma or equivalent; vocational training in retail, fashion or hospitality is a plus.
Workplace
The role is situated in Macao, Macau, China — conveniently close to Hong Kong.
Culture
The workplace reflects Chanel's commitment to refinement, discretion and impeccable client service. Teams operate with a strong sense of craftsmanship and attention to detail, where mentorship, brand stewardship and a polished customer experience are valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Advisor», «Luxury Retail Consultant», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.