Chanel Fashion Advisor

Employment
Contract
Seniority
Entry-Level
Posted
Sep 21, 2026

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Chanel Fashion Advisor position in Luxembourg: 12-month contract, full-time retail role focused on luxury sales and client experience.

Role & Responsibilities

  • Acquire and apply high standards of product knowledge in ready-to-wear collections and selling techniques to optimize sales performance
  • Lead the development of new customers by converting walk-in traffic into clients and brand ambassadors through energetic and compelling product presentation
  • Deliver a luxurious client experience through prompt, professional, warm, and courteous service
  • Establish and maintain strong client relationships through thoughtful and consistent outreach and follow-up
  • Provide relevant after-sales care including personalized information regarding special events and new collection launches
  • Successfully complete all training programmes to continuously enhance selling skills and product expertise
  • Work collaboratively within the team environment, fostering positive morale and contributing constructive ideas

Qualifications

  • Minimum 3 years of successful retail shop floor experience in a luxury environment or high-end fashion sector
  • Ready-to-wear (RTW) experience considered a significant asset
  • Demonstrated passion for client experience, fashion, and luxury goods
  • Self-driven, positive, and independent professional
  • High degree of integrity and ethical standards
  • Fluency in French and English
  • Availability to live in or near Luxembourg and commit to full-time hours

Skills

Client relationship management Luxury retail sales Product knowledge and styling consultation Client service excellence Fashion trend awareness Sales conversion techniques Teamwork and collaboration French language English language

Experience

Minimum 3 years of retail experience in a luxury environment or high-end fashion sector, with demonstrable success in shop floor sales and client engagement. Ready-to-wear collection experience strongly preferred.

Education

No specific educational qualification stated; professional retail and fashion experience required.

Workplace

This position is based in Luxembourg, Luxembourg.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Consultant», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Chanel

Chanel Fashion Advisor

Luxembourg, Luxembourg

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