Chanel Fashion Advisor

Overview

Chanel is an iconic independent luxury maison renowned for haute couture, ready-to-wear, accessories and fragrance. As a leading global luxury house, Chanel emphasizes craftsmanship, creativity and a refined client experience across its boutiques worldwide.

Role & Responsibilities

• Deliver exceptional, personalised client service through proactive clienteling and relationship building to cultivate loyalty and repeat business.
• Achieve and exceed individual and store sales targets through consultative selling and expertise in product assortment and heritage.
• Maintain outstanding product knowledge across fashion, leather goods and accessories; present merchandise with exacting standards of luxury retail.
• Execute visual merchandising and window displays to uphold the maison’s aesthetic and seasonal directives.
• Process transactions, manage receipts and returns, and ensure accuracy of POS and CRM systems.
• Support boutique operations including stock management, inventory counts and back‑of‑house organisation.
• Represent the brand at client events, private appointments and in-store activations with discretion and professionalism.
• Adhere to company policies on appearance, client confidentiality and loss prevention while contributing to a collaborative team environment.

Qualifications

• Demonstrable ability to provide high-level client service with discretion and cultural sensitivity.
• Strong commercial acumen with a track record of meeting sales targets in a retail environment.
• Excellent verbal and interpersonal communication skills; polished presentation and grooming.
• Flexibility to work retail hours including evenings, weekends and public holidays as required.
• Professional integrity with attention to detail in transactional and stock procedures.
• Ability to work effectively as part of a team and independently during client appointments.

Skills

Experience

1–3 years of client-facing experience in luxury retail or high-end hospitality is preferred, with demonstrated success in sales and client relationship management.

Education

High school diploma or equivalent; tertiary qualification in fashion, retail, business or a related field preferred.

Workplace

Culture

Chanel fosters a culture of artistic excellence, meticulous craftsmanship and discretion. The workplace values refined client service, collaborative teams and a commitment to the maison’s heritage and aesthetic standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.