Chanel Fashion Advisor
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Chanel Fashion Advisor — Geneva: boutique client advisor role in Geneva, delivering personalised styling and luxury retail sales for Chanel.
Overview
Chanel is an independent French maison renowned for its haute couture, ready-to-wear, accessories, fragrance and beauty lines. As a global luxury house, Chanel combines artisanal savoir‑faire with rigorous standards of client service and an exacting retail aesthetic. The brand operates a network of flagship stores and boutiques worldwide and is recognised for investment in employee training and craftsmanship.
Role & Responsibilities
- Deliver exemplary, personalised client service and cultivate long‑term client relationships through proactive clienteling and follow‑up.
- Advise clients on styling, fit and product selection across ready‑to‑wear, accessories and beauty categories to maximise conversion and average transaction value.
- Achieve and exceed individual and store sales targets through consultative selling and appointment‑based consultations.
- Maintain expert product knowledge and communicate brand heritage, materials and care recommendations with authority.
- Support boutique operations including visual merchandising standards, stock management, POS transactions and service recovery.
- Coordinate with store management on client events, private appointments and CRM records to optimise retention and acquisition.
Qualifications
- Proven retail sales aptitude with a client‑centric approach and strong interpersonal presence.
- Outstanding grooming, presentation and professionalism consistent with a luxury retail environment.
- Ability to work a variable retail schedule including weekends, evenings and peak shopping periods.
- Strong organisational skills with attention to detail in client records and follow‑up.
Skills
Experience
Typically 2+ years of direct sales experience in a luxury fashion or premium retail environment; demonstrable track record of meeting or exceeding sales targets preferred.
Education
Secondary education; vocational training in retail, fashion or customer service preferred.
Workplace
This position is based in Geneva, Geneva, Switzerland. Cerulean lists 393 open roles in Geneva, including 8 posted recently. The broader Geneva area accounts for 479 active listings on Cerulean, 13 of which are new. In Switzerland as a whole, Cerulean currently features 770 open positions, with 25 posted this week.
Culture
Chanel fosters a culture of craftsmanship, discretion and excellence, where employees are expected to uphold the maison’s heritage and refined service standards. The workplace emphasizes continuous product education, attention to detail and meticulous client care within a highly curated retail environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.