Chanel Fashion Advisor
Chanel seeks a Fashion Advisor in Chicago, IL — boutique role delivering luxury client service, styling and sales excellence.
Overview
Chanel is an iconic French maison renowned for haute couture, ready-to-wear, leather goods, fine jewelry and fragrances. As an independently owned luxury house, Chanel combines rigorous craftsmanship with a global retail network and a culture of discretion, refinement and client-centric service.
Role & Responsibilities
- Deliver exemplary, appointment-driven client service and personalized clienteling to cultivate long-term relationships and loyalty.
- Achieve and exceed individual and boutique sales targets through consultative selling and product expertise.
- Provide authoritative product knowledge across categories (ready-to-wear, accessories, beauty, fragrance) and advise clients on styling and wardrobe solutions.
- Manage in-store operations including point-of-sale transactions, accurate cash handling, client records and CRM updates.
- Support visual merchandising standards and boutique presentation to ensure a cohesive luxury environment.
- Coordinate private appointments, trunk shows and client events in collaboration with the boutique team and management.
- Execute stock management tasks such as receiving, replenishment and inventory controls while maintaining confidentiality of client information.
- Act as an ambassador for the maison, upholding brand codes of conduct, confidentiality and exceptional service standards.
Qualifications
- Proven ability to deliver high-touch luxury client service with discretion and emotional intelligence.
- Strong interpersonal and communication skills; polished presentation and professional deportment.
- Sales-oriented mindset with demonstrable success in meeting or surpassing targets.
- Organized and reliable, with the capacity to manage appointments, follow-ups and CRM records.
- Availability to work retail hours including evenings, weekends and high-season peaks.
- Authorization to work in the United States.
Skills
Experience
Typically 2+ years of retail sales experience, preferably within the luxury or premium fashion sector, with a track record of high-level client service and sales performance.
Education
High school diploma or equivalent; tertiary education in fashion, retail or business is advantageous but not required.
Workplace
The successful candidate will be located in Chicago, Illinois, USA. 29 luxury roles are listed in Chicago on Cerulean, 2 posted in the last 48 hours. Across the Illinois region, Cerulean lists 46 open positions — 2 listed in the past two days. Cerulean currently advertises 2.262 open roles in USA, including 71 added in the last 48 hours.
Culture
Chanel fosters a culture of exacting standards, discretion and craftsmanship, where frontline teams are entrusted with delivering a highly personalized client experience. The workplace emphasizes teamwork, pride in product knowledge and a commitment to the maison's sartorial and service heritage.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.