Chanel Fashion Advisor
- Location
- SydneyNew South WalesAustralia
- Employment
- Contract
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 7, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Chanel Fashion Advisor, Sydney – 6-month luxury retail role (Sept 2026–Mar 2027), full-time in Chatswood.
Role & Responsibilities
- Deliver exceptional customer service and after-sales support, contributing to boutique sales targets and budgets
- Maintain comprehensive product and fashion industry knowledge to provide personalized advice and styling consultation
- Develop and manage a personal client portfolio, fostering long-term relationships and identifying new client acquisition opportunities
- Uphold the Chanel brand image as an ambassador, ensuring professionalism and sophistication in grooming, behaviour, and client interactions
- Maintain boutique displays and environment to Chanel standards while conveying brand messages, values, and cultural positioning
- Collaborate with boutique leadership to share client feedback and contribute to continuous improvement in product offerings and service delivery
- Demonstrate in-depth merchandise knowledge, follow standard operational procedures, and ensure compliance with company guidelines to prevent loss or damage
Qualifications
- Retail or customer service experience, preferably in fashion or luxury sectors
- Strong interpersonal skills with a service-oriented attitude and warm, friendly demeanor
- Excellent verbal and written communication abilities
- Keen eye for detail and passion for delivering personalized attention
- Proven teamwork and collaborative abilities
- Adaptability and flexibility to thrive in a dynamic, fast-paced environment
- Client-centric mindset dedicated to building long-lasting relationships
- Basic proficiency with systems, devices (iPad, iPhone), and computer applications
Skills
Experience
Retail or customer service experience in the fashion or luxury industry; demonstrated selling skills and track record of achieving sales targets; experience building and nurturing client relationships.
Education
No specific educational qualifications stated; secondary education or equivalent assumed.
Workplace
The successful candidate will be located in Sydney, New South Wales, Australia.
Benefits
Career planning resources; formal training programs (in-house and external); coaching and development opportunities; wellbeing programmes; learning and development initiatives; parental leave for all parents globally.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Consultant», «Boutique Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.