Chanel Fashion Advisor Assistant
Chanel — Fashion Advisor Assistant in Seoul. Support boutique sales, client service and visual merchandising for an iconic luxury maison.
Overview
Chanel is a privately owned French maison renowned for its couture heritage, craftsmanship, and uncompromising standards of luxury. As an employer, Chanel emphasizes product excellence, discreet client service and immersive in-house training, offering career paths within boutiques and broader retail, merchandising and client relations functions.
Role & Responsibilities
- Support boutique client advisors by preparing for and attending client appointments, including styling, product presentation and personalized service.
- Deliver discreet, high-touch customer service aligned with brand standards, managing enquiries and follow‑up communications with professionalism.
- Operate point-of-sale systems to process sales transactions, exchanges and returns, ensuring accuracy and confidentiality of client data.
- Maintain boutique visual merchandising and floor standards: replenish stock, prepare displays, and ensure garments and accessories are presentation-ready.
- Assist with inventory control: receive shipments, perform quality checks, tag merchandise and coordinate stock transfers with the back room.
- Contribute to clienteling activities: update client records, record preferences and assist in executing invitations and after-sales follow-up.
- Support loss-prevention and cash-handling procedures, adhering to internal policies and audit requirements.
- Coordinate gift wrapping, order packaging and luxury presentation to exceed client expectations.
- Collaborate with store management on daily merchandising tasks, events and promotional activities.
- Uphold brand guidelines for grooming, behaviour and confidentiality at all times.
Qualifications
- Professional poise and impeccable personal presentation consistent with a luxury maison.
- Strong interpersonal skills with an aptitude for building and maintaining client relationships.
- Proven reliability, discretion and ability to handle confidential client information.
- Numerical accuracy and experience with cash handling or transaction reconciliation.
- Ability to work retail hours, including evenings and weekends, and adapt to a boutique environment.
- Fluency in Korean is advantageous; additional languages are a plus (not required unless stated in the official posting).
Skills
Experience
Typically 1–2 years of client-facing retail or hospitality experience, preferably within luxury or premium fashion. Previous boutique or sales support experience is highly valued.
Education
High school diploma or equivalent; vocational training in fashion, retail or hospitality preferred.
Workplace
The successful candidate will be located in Seoul, Seoul, South Korea. 567 luxury roles are listed in Seoul on Cerulean, 9 posted in the last 48 hours. Cerulean currently advertises 693 open roles in South Korea, including 10 added in the last 48 hours.
Culture
Chanel cultivates a culture of craftsmanship, refinement and discretion; staff are expected to embody the maison’s aesthetic and service ethos. Teams operate in tightly coordinated boutique environments where attention to detail, mentorship and internal training support professional development.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.